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I am an OTR truck driver. My wife purchased a PIC Gold from QVC for me to use in the truck. It seemed ideal as it is small in size. Received shipment without trying it first Big mistake. Took it out of the box, plugged it in hoping to cook something for dinner and I...
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#1048450
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the add on their website gives you the impression that you are getting all of the items shown for the additional shipping. When my order arrived it was only 2-PIC Gold's. No fry pans or the rest of the gear that they were advertising. When I called I was informed that...
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#1042779
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Shipping department doesn't know how to fulfill an order. Ordered 2-14. Still waiting on 10 pc cookware set. They didn't send and they say ups messed it up. UPS ONLY SHIPS BOXES PACKED . NUWAVR CAN'T SHIP PROPER ORDER. Will be waiting another 3-4 weeks for them to fix....
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1.0
#1015543
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Short Review for April 27, 2017, Other

Nuwave Pic
#1039934
1.0
I keep trying to clear and get it to turn on its stuck on e1
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Short Review for December 21, 2016, Pc_bad_quality

Nuwave Pic
#977270
2.7
Had about 9 months. Worked fine to begin with but now only stays heated about 15 minutes. So glad I didn't buy a second one.
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Nuwave Pic Cooktop Review

Nuwave Pic
#845929
2.6
I am told by nu wave I cannot get my nu wave 2 repaired. They will be happy to send me a new one for 99 plus shipping. I can do better than that from another source. It cooks fine until it guits. Nu wave needs to put this info in their literature
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Nuwave Pic Deal Review

Nuwave Pic
#801697
1.0
They made a big deal about the Duralon 2 coating but will not warranty it. With medium 220 degree heat it starts sticking after 6 months and they will not replace the pan. Be aware.
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Nuwave Pic Cooktop Review
Plastic button tore after two years of use. Control no longer works now , must hard power off. Won't waste time calling to replace. Make America great again by disallowing foreign made trash across our border. I hope the owners of this company can really get high on...
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2.1
#970536
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I purchase 2 Nuwave cook tops (BOGO) last March 2016 about a month ago one completely died on me it doesn't work at all so I call customer service thinking this will be a free exchange WRONG i have to pay a handling fee for a new unit plus I have to pay the return...
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2.1
I liked
  • Worked well until died
I didn't like
  • That you have to pay for exchange
#951409
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Have purchased two sets from Nuwave and so far I experienced a have a 50% failure rate. I really like the PIC but the reliability of this product is questionable. One that went completely dead and other is faulting out with an error E9. Trying to find a fix item for...
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2.6
I didn't like
  • Power head mal-function after 3yrs
  • Reliability
#933211
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Ordered and extra purchases were added without my approval. Rep said i had to call cust service to get extra charges removed. Total scam.
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JessicaC
JessicaC

Dear Nuwave Customer,Thank you for your honest feedback.Nuwave sincerely apologizes for the issues you have experienced with your order.We could certainly understand how frust...

#884035
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I purchased the NuWave Pic buy one/get one offer off the internet from their site, they charge upgrade/shipping charges for everything. What would have cost $99 each for a PIC Gold in Walmart (I saw in person at the store) plus a free fry pan and lid individually cost...
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JessicaC
JessicaC

Dear Anonymous,Thank you for taking the time to complete a review. Nuwave appreciates your honest feedback.Nuwave understands that sometimes things may go wrong with orders an...

2.8
I didn't like
  • Customer service
  • Customer service re cancel order
#866983
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very misleading on what you get. you can't really return because s&h is so high. paid $220, s&h was $100. If I return I would get nothing for $100. Customer service is worst. they literally yelled at me and hung up. Read all reviews, this company is horrible. Oh yea.....
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JessicaC
JessicaC

Dear Nuwave Customer,I apologize for any inconvenience this issue may have caused. Our Customer Service department phone number is available on our website. Our policy and adv...

1.0
I didn't like
  • Misleading offerings and customer service
#836259
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Talked with Christine in Customer Service, she put in info and I should receive replacement in 5-7 business days. No Hassle, Christine took care of problem in a matter of minutes
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5.0
I liked
  • Great performance
#832734
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