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2.1 Based on 20 reviews
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  • Customers like
    • Great performance 2
    • Worked well until died 1
  • Customers don't like
    • Deception in pricing 5
    • Customer service 4
    • Overcharge scam 3
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Had about 9 months. Worked fine to begin with but now only stays heated about 15 minutes. So glad I didn't buy a second one.

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Plastic button tore after two years of use. Control no longer works now , must hard power off. Won't waste time calling to replace. Make America great again by disallowing foreign made trash across our border. I hope the owners of this company can really get high on all the money they ripped off of unwary good people :( Read more

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I purchase 2 Nuwave cook tops (BOGO) last March 2016 about a month ago one completely died on me it doesn't work at all so I call customer service thinking this will be a free exchange WRONG i have to pay a handling fee for a new unit plus I have to pay the return shipping for their faulty product! Ridiculous I will NEVER purchase another Nu Wave product EVER So buyers Beware and think twice before ordering and company with good customer service... Read more

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Have purchased two sets from Nuwave and so far I experienced a have a 50% failure rate. I really like the PIC but the reliability of this product is questionable. One that went completely dead and other is faulting out with an error E9. Trying to find a fix item for these. The one failure occurred when I placed a large stainless steel pan on it to heat some water. The next thing I heard was a popping sound And then smelled an odor of burnt semi... Read more

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Ordered and extra purchases were added without my approval. Rep said i had to call cust service to get extra charges removed. Total scam. Read more

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I purchased the NuWave Pic buy one/get one offer off the internet from their site, they charge upgrade/shipping charges for everything. What would have cost $99 each for a PIC Gold in Walmart (I saw in person at the store) plus a free fry pan and lid individually cost me $229 with out the free cookware they advertise because I would not pay the extra shipping. If I had payed for all the costs of everything it would have ended at $269.00. Even... Read more

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I am told by nu wave I cannot get my nu wave 2 repaired. They will be happy to send me a new one for 99 plus shipping. I can do better than that from another source. It cooks fine until it guits. Nu wave needs to put this info in their literature

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very misleading on what you get. you can't really return because s&h is so high. paid $220, s&h was $100. If I return I would get nothing for $100. Customer service is worst. they literally yelled at me and hung up. Read all reviews, this company is horrible. Oh yea.. Since I had to keep I tried the product and does not work at all like advertised. I am seriously thinking about returning and at least getting half my money back. I did not... Read more

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Talked with Christine in Customer Service, she put in info and I should receive replacement in 5-7 business days. No Hassle, Christine took care of problem in a matter of minutes Read more

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I have had the pan about 2 years and now the food I cook sticks to the pan. I don't want to scratch the pan so I have to boil water and soap in it so I can clean it witch means the pan is very hot to clean. I do not need 100 words to tell you that I do not like the way I have to clean the pan after every time I use it now. The fact that you need 100 words when 45 or 50 words would cover the problem I have tells me you are not going to do... Read more

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