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NuWave Medley

NuWave Medley Reviews

www.nuwavemedley.com
What is your customer experience with NuWave Medley?

NuWave Medley Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating from 1 review; consumers are mostly dissatisfied and safety, refunds, and shipping issues are cited in NuWave Medley reviews.

Positive Feedback

The product worked initially for some users and owners sometimes keep multiple NuWave items.

Negative Feedback / Risk Areas

  • Repeated complaints about poor customer service and denied refunds.
  • High price level and disappointing discounts and special offers.
  • Safety concern: reported electric shock and inadequate warranty handling; shipping costs passed to buyer.

Key Takeaways for Future Customers

  • Read NuWave Medley customer complaints and reviews before buying.
  • Expect limited refund support and possible shipping fees for returns.
  • Consider product safety reports and the high price versus quality.
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Beverly W Ivd

Buyer Beware

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AI Highlights
  • - Skillet shocked me hard while cooking.
  • - No refund for Nov purchase; only the cord replaceable.
  • - Must trash the $54.93 skillet; won't buy NuWave.

My husband purchased the NuWave 16 inch electric skillet in Nov as a Christmas present. I used it several times and it was ok.

The non stick surface definitely was not non stick, but I just used Pam to help. Last night I was cooking with the skillet and it shocked me extremely hard. I tried plugging it in again and it shocked me again. I called customer service today and was informed that since it was purchased in Nov, they could not refund the cost, even if they did, I would have to pay shipping to send it back.

I tried to make them understand that it was not used till after Dec 252th, but they did not care. They said they would replace it, so I agreed. I thought maybe mine was defective and maybe the new one would have a better non stick surface. They said I would have to pay shipping on the new one to be sent to me, but they would send a shipping label to ship the old one back.

I complained and they said they would discount the shipping, so I said ok. Then she tells me the cannot replace the skillet, just the cord. I have no idea for sure where the shock came from, but there was no way I would use the skillet again. So they said they were sorry and I am stuck with $54.93 skillet that will go in the trash.

Very poor customer service. I have two other NuWave products, but I will never purchase from them again.

Loss:
$65
Cons:
  • Electrical shock
Reason of review:
Damaged or defective

Preferred solution: Full refund

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