Nuwave BruHub

I have bought so many nuwave products, it's crazy. I bought this because I loved all the features.

Worked great for 3 months, then the hinge on the power base broke.

No replacement parts available. Now I might as well throw it away, because I've been looking all over to replace it and can't.

The lid hinge has broken on my third brew hub.

Water temp does not heat as hot as indicated.

Carafe cools quickly. Not insulated.

Poor quality manufacturing.

Makes great coffee.

But Ill buy another brand next time.

Lid hinge broke on third machine

Water temp does not heat as high as indicated

Carafe coffee cools quickly in ss carafe.

I have had it for 2 weeks. Has worked fine until this morning.

Went to turn it on push the button and it lite up, then turn it self off. I check the plug. Moved it to a different outlet same thing.

Check the filter, still clean, clean the water inlet.

Still the same. Lights up ant turn itself off within 2 seconds.dont buy.

Purchased the Bruhub 5 weeks ago and within the five weeks it continually shoots coffee (pod or grounds when using the carafe) everywhere. The coffee pot (the plastic one) also is now leaking from the bottom.

The company agreed to send me a new base but the plastic pots are on back order and the company had no idea as to the re-stock date. This pot is the worse we have ever had!

This is brand new & I have taken apart 3 times & it still only preheats--will not brew. This is a piece of junk.

I purchased a replacement Single serve part and their site stole my credit card information and used it on my Marcadi site twice for over $200 so now I had to cancel my credit card and I dont know if Im gonna get the part I ordered!

After two weeks the brewhub stopped heating water. I could not find a reset.

I do not think there is one. No help with troubleshooting in manual. The Nuwave company would not replace product!

Do not purchase this coffee maker!! I threw away $100.

A part broke on my BruHub so I ordered a replacement. The part cost $10 - the shipping from IL to NC for the 1 lb package was $11.

3 weeks later and several phone calls to customer service, I still don't have the part. They sent it economy UPS which means UPS brings it to my city and gives it to the post office to deliver. After waiting for 2 weeks I went to the post office where I was told that the package was lost! I called Nuwave and they said I needed to wait another week before they would do anything to fix the problem.

At the end of the week, I called back. They said they would send me a new part but I had to cover the shipping ($11). How ridiculous - the package they sent was lost and I have to cover the new shipping. And I'm pretty sure they make money on the shipping as I mailed a heavier package to CO from NC for $8.

I'll never buy another of their products - not worth it. This particular part broke 5 days after I received the coffee maker. It was under warranty so they sent me the part and I paid the $11 shipping. When it broke again in one year, I paid $21 for the part and shipping.

Now they want me to pay another $11 - that's $42 for one part in 12 months. I decided to cut my losses and buy from a more reputable company

While brewing a cup of coffee a loud noise started and coffee grounds and water flew everywhere. I quickly shut it off.

What a mess it made. Once it cooled off I examined what the problem was. There was so much pressure in the pod area that it tore it apart. I sent an email with the model number and a picture.

They have never responded. This is the 4th replacement in less than a year. When the last one quit brewing I contacted customer service. They made me feel like I did something wrong.

I take very good care of my kitchen appliances. I need to find out where to report the danger this coffee maker can be.

BrewHub was defective out of box, would only brew 2 oz of liquid. Customer service said since I bought it from Amazon there was no warranty.

Really a fifth rate company. Selling junk to consumers and won't back up warranty.

I ordered the coffee maker. The water holder leaked and the carafe was in the locked position and it wouldn't unlock.I called and they did offer to send replacement parts BUT when you pay a lot of money for a product you expect it to work so I declined.I took it to the post office and ended up paying $29.39 to return a broken product so I could get a refund for a product that didn't work.Never again will I order from Nuwave. I don't feel I should be responsible to return their broken product.Now I'm out almost $30.00 because Nuwave wouldn't pay for there broken product to be returned.