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Nuvei

Nuvei

nuvei.com
What is your customer experience with Nuvei?

Nuvei Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Nuvei has 1.3 star rating based on 2 customer reviews; consumers are mostly dissatisfied with service and pricing, and reviewers highlight concerns about privacy and data security and product diversity.

Positive Feedback

Customers note that Nuvei does process orders well and can handle transactions reliably when issues do not arise.

Negative Feedback / Risk Areas

  • Repeated harassment calls and unwanted solicitations reported.
  • Accounts and funds frozen without notice, creating long delays and refund issues.
  • Poor customer service with agents lacking authority to resolve billing disputes.

Key Takeaways for Future Customers

  • Check Nuvei reviews and weigh reported Nuvei customer complaints before onboarding.
  • If uninterrupted payouts matter, consider alternatives due to reported frozen funds and refund delays.
  • Be prepared for challenging customer service interactions and potential billing disputes.
View full overview ›

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nope Zqx

Harrassment

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Original review updated Oct 20, 2023

We keep getting calls from "merchant services" and we do not need this company's business and have expressed over the phone and by e-mail that we want to be removed from their contact list.

View full review

User's recommendation: Do not use this company!

Young A Blz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

DO NOT DEAL WITH NUVEI- THEY WILL FREEZE YOUR MONEY

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

We dealt with them for 8 years with no problems. They froze $24,000 without

any notice, warning, or reason at al.

You can only talk to customer service

agents who have no power at all. If you google Nuvei reviews you will find

endless bitter and very valid complaints. It took two weeks to finally get our

money with lots of phone calls and emails. You do NOT want to deal with

this company.

They will soon implode as they are busy committing

financial suicide. Risk management is Satan and his minions.

View full review
Pros:
  • Do process the orders well
Cons:
  • Everything else- these people are criminas

Preferred solution: an explanation

User's recommendation: don't even think of deaing with Nuvei

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