Nutshell CRM
Nutshell CRM Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nutshell CRM has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent Nutshell CRM reviews emphasize poor support and high price.
Positive Feedback
There is no substantive praise in available feedback beyond product intent; some users acknowledge basic CRM functionality exists.
Negative Feedback / Risk Areas
- Recurring complaints focus on slow or automated responses and failing customer service.
- Users report issues with billing and perceive the price level as high.
- Several Nutshell CRM customer complaints mention repeated follow-ups without resolution.
Key Takeaways for Future Customers
- Expect to verify whether live support meets your needs before subscribing to any long-term subscription.
- Consider support responsiveness and refund policies when evaluating this CRM.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nutshell CRM has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent Nutshell CRM reviews emphasize poor support and high price.
Positive Feedback
There is no substantive praise in available feedback beyond product intent; some users acknowledge basic CRM functionality exists.
Negative Feedback / Risk Areas
- Recurring complaints focus on slow or automated responses and failing customer service.
- Users report issues with billing and perceive the price level as high.
- Several Nutshell CRM customer complaints mention repeated follow-ups without resolution.
Key Takeaways for Future Customers
- Expect to verify whether live support meets your needs before subscribing to any long-term subscription.
- Consider support responsiveness and refund policies when evaluating this CRM.
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Verified Reviewer |
Oklahoma City, Oklahoma
This has to be some of the worst customer service I have ever experienced
- They provided requested video, device, and software details.
- They only get automated responses about missing emails after resending the info.
Customer Service from them several years back used to be real people you could talk to on the phone. Now they have relegated it to some type of AI system and the service is terrible. I’ve been going around and around with them for over a week and can’t get anyone to help me.
I get an email saying they havent gotten anything from me so I supplied the information again and all I keep getting now is some automated response Telling me that they guess I missed their email from yesterday.
This is absolutely ridiculous. You guys need to have real Customer Service and go back to years ago when your people would answer the phone you had great service but your service now is some of the worst in the industry
User's recommendation: Find a different product other than nutshell. Support is horrible.
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