Anonymous

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Verified Buyer
| map-marker Joliet, Illinois

For a package that was delivered wrong and did not arrive at my house

Nutrishop - For a package that was delivered wrong and did not arrive at my house
Nutrishop - For a package that was delivered wrong and did not arrive at my... - Image 2
Nutrishop - For a package that was delivered wrong and did not arrive at my... - Image 3
Please I need your help, I ordered a protein and it arrived last Sunday but they left the package in the wrong place. I talked to fedex several times but it was a waste of time, they never helped me and they told me to talk to you so that you can talk to them, I am tired of calling fedex because it is an irresponsible company and please I need your help
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User's recommendation: It's been more than 2 weeks since I ordered the product and they went to leave it at a different house and they can't solve this problem for me

Anonymous
map-marker Houston, Texas

Cancel order

As I have already mentioned, I need to speak to an individual from Nutrishop to stop my regular shipment of an item which I no longer need. How can I get this accomplished? Can somebody please call me?
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Glenda L Kkw
map-marker Albuquerque, New Mexico

Contour Elite

I paid over $200.00 for the rip off. I am stuck with it. After reading the reviews about getting money back and threatened by Nutrisystem if you speak bad about the product. I am going to submit a complaint to Federal Trade Commission. Consumers should never be MANIPULATED! I will not go to Nutrisystem anymore. You don't do business like this.
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Loss:
$227
Pros:
  • Quality
Cons:
  • Lies to make the sale
  • Not trustworthy
  • Lies about product
Reason of review:
Not as described/ advertised

Preferred solution: Don't think you should put thks on television commercials.

Patrick S Mpp
map-marker Los Angeles, California

No follow up on order. No call backs.

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I placed an order 5 weeks ago. I texted to a follow up number from Nutrishop. No response from numerous attempts! in today’s business world communication is key!
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Loss:
$90
Pros:
  • Quality
Cons:
  • Price
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Resolved
Jennifer P Zad
map-marker Albuquerque, New Mexico

Resolved: Horrible Customer Service!

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Nutrishop - Horrible Customer Service!
Nutrishop - Horrible Customer Service! - Image 2
Updated by user Aug 01, 2018

I was contacted by the manager and we were able to get this resolved. He apologized several times for the way the whole issue was handled and said he will take this as a learning opportunity to improve customer service within their stores. He seemed sincere and I returned the product and received a refund.

Original review Jul 28, 2018
I went into the Cottonwood Nutrishop location in Albuquerque, NM on 07/11/2018 interested in weight loss products. I was told about "Contour Elite". When I asked the salesman "What if it doesn't work? Because it's expensive..." he advised me they have a 30 day return policy with a $20 restocking fee so I have nothing to lose. The salesman didn't tell me about the full return policy, the parts he left out are that the product must be 3/4 full and the restocking fee is per bottle (there are 3 bottles in the "kit"), I attempted to return the product on 07/24/18 (13 days later!) and that is when I was informed of the rest of the return policy and my return/refund declined. I returned the next day and was given a business card and advised to email and contact on Instagram. I did both. I was "warned" I shouldn't give a bad review if I want my money back on Instagram and when I shared a screen shot of what they told me I was blocked. I was very disappointed to find the same response by email, remove or bad review and we might work with you, don't remove it and you get nothing. I don't bow down to bullies and will let everyone who will listen know what a horrible company Nutrishop is!!
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Loss:
$200
Cons:
  • Doesnt stand behind their products
  • Lies to make the sale
  • Horrendous customer service
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

5 comments
Guest

Wow thanks to your post I am definitely not going to be going into nutrishop for anything. I was curious about the Ali Khan tour system but I'm not going to even try it. Thank you

Guest

Thank you! I appreciate learning from your experience!

Guest

I have purchased the Conture Elite Product it is $215.00 and it better work or this goes Viral.

Guest

So happy I came across this review... I have been considering giving contour elite a try, but after reading this I think I will take a pass on that contemplation...

Guest

I have been buying from Nutrishop for years. Typically spending $150+ per month in supplements.

Only reason I haven't been there recently is bc they dont have the current products I'm using. Once my needs changed or if these products became available I would have definitely gone back.

HOWEVER, customer service is huge to me. Seeing a review like this and shady business practices doesn't sit well.

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Anonymous

My wife was ripped off by the NutriShop Cottonwood New Mexico store

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My wife was sold on the Hypercor weight loss program which she was told came with a 30 day money back guarantee. After 3 weeks of absolutely no weight loss my wife attempted to take the Hypercor back for the refund and she was told that if the bottles were not 3/4 full there was no refund. The store manager Dave Sanchez when asked why he didn't bring it up when my wife bought the program responded " I don't know what your talking about". He became Sergeant Shultz from Hogans Heroes " I see nothing, I know nothing"! Hypercor is a fraud diet plan and we were just taken for $200!
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Loss:
$200
Reason of review:
Poor customer service

Preferred solution: Full refund

Amit s Crl

Whey protein powders

I have been used bodybuilding whey protein , whey isolates protein supplement for the past 15 months to increase muscles size. This are one of the best supplements muscles built supplements in the market as far as manufacturing quality, mix ability , and taste. I always uses cheap store to buy bodybuilding supplement protein powder from a major online supplements store. Indiasupplement.com is best for the price. As far as taste, hard to stray away from Chocolate and Vanilla, both are outstanding. Indiasupplement.com provides me the best protein in various brands for various need in delhi/india. it’s a online supplements supplier, they have done a good job.I was looking for best and branded whey protein that "actually" worked. I came across indiasupplement.com after a friend suggested me and I purchased whey protein powders and egg protein from this http://www.indiasupplement.com/whey-protein. I trimmed my body really and build muscles very fast. I finally found products that work! Thank you!
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Loss:
$2499
Amit s Crl

Whey protein review with indiasupplements.com

I used to spend lots of time in gym activities but nothing worked for me. Then one day while surfing on net read one whey protein review, the question aroused in my mind what is Whey? I got some information about this started taking it as my regular diet; I was amazed to see the results. Whey Protein Powder side effects naaaa…it produces nothing accept a better health and stronger muscles. For getting instant benefits log on to http://www.indiasupplement.com/whey-protein .This is the only thing which has the capability to build stronger muscles naturally.Secondly it also facilitate in muscle recovery process.
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