Sandy S Yju

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Verified Reviewer

Taking money out of a canceled account

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I cancelled this account months ago and have an email from Kelly from the support team saying it was cancelled.

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Loss:
$618
Cons:
  • Trick ppl into the products

Preferred solution: Full refund

User's recommendation: Make sure you know what you’re getting into

Ashley C Ujr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Complaint

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Contains 1 confidential file for company representatives

Had my nutritionist advised me that my 30 minute call would be the only free nutrition advice and that was my one and only free call I would have usedit differently not talking about my pets. Instead she asked all these personal questions that bring no value.

I signed up under the understanding I would have 1 free month of nutrition support and education not just 30 minutes. I wish now I had not signed up for 6 months.

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Loss:
$1320
Cons:
  • Not what i signed up for

Preferred solution: Full refund with no penalty

User's recommendation: Do not recommend

Ido s Vtg

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Verified Reviewer

Subscription issues

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NutriSense - Subscription issues

I signed up for the three month subscription. After going away unexpectedly, I noticed that I have a six month subscription that I did not sign up for.

Please stop the subscriptions. Id like to refund of the three months thank you.

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Loss:
$915
Pros:
  • Great device
Cons:
  • Terrible when you need to communicate with you

Preferred solution: Full refund

User's recommendation: for Nutrisense to have real customer support this robotic *** sucks

Anonymous
map-marker Chapin, South Carolina

Cancel

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*** they don't even talk to you what is the reason they have a number if they won't talk to you... Seems sus

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User's recommendation: Let me talk to a representative

Anonymous
map-marker Essex Junction, Vermont

Seeking information before purchase

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I am still waiting for a phone call.

892-233-****

I am interested in purchasing the system but want to talk to someone before purchasing

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User's recommendation: Please call customers who request them

Suzanne T Awy

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Verified Reviewer
| map-marker Pineville, Louisiana

Contract dispute

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I am extremely unhappy with the service, product and usability of the nutrisense system and wish to cancel my contract without penalty. Thank you Suzanne Thompson

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User's recommendation: It’s not worth it, wait for a better option.

Anonymous
map-marker High Point, North Carolina

Tech support

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Finally received call from technical support and they resolved all my issues. Paeblo was very good. I had to purchase water proof tape to be able to swim with CGM.

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User's recommendation: Watch out for reoccurring subscription capture

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