Lila C

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| map-marker Pocatello, Idaho

Broken jar when received.

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Nutiva - Broken jar when received.
Nutiva - Broken jar when received. - Image 2
One of the jars of coconut oil I ordered was broken when I opened the box. there was no packing in the box to protect the product. How do I get another one or reimbursed.
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Barb Tvl
map-marker Kolari, Lapland

No more Nutrivano

I have not been able to locate a customer service for this product. DO not order this product. Nutrivano Cleanse and Dietary Supplement have been shipped to me. I DO NOT WANT THESE ITEMS!!!! PLEASE cancel any further shipments! Barb
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Loss:
$50
Cons:
  • Product and company
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Anonymous

Nutiva Superfood Recall

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I received an email from Nutiva informing me of the recall and it stated to discard the products with certain codes and expiration dates. It also stated that in order to recover the cost to send photos of the codes and dates on the boxes, packets and bottles, all of which I did. Since I purchased it directly from Nutiva order numbers were also provided. The trash went out early Tuesday March 28th 2017. It was only afterwards that Nutiva informed me that now in order to recover my loss everything must be returned to them. Has anyone else experienced this same problem with the recall?
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Loss:
$230
Cons:
  • Confusing recall process
Reason of review:
Recall

Preferred solution: Full refund

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