Nutiva
Nutiva Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nutiva has a 1.9 star rating from 3 reviews and consumers are mostly dissatisfied; 67% of ratings unfavorable. Reviewers call the product safe but cite high price and criticize product descriptions, packaging material not listed, damaged jars, and recall handling.
Key Takeaways for Future Customers
- When reading Nutiva reviews expect unclear online product packaging info and occasional shipping damage.
- Account for difficulty with subscription changes and limited customer service response.
Negative Feedback / Risk Areas
- Broken jars and inadequate packing.
- Missing packaging material details (glass vs plastic).
- Problems canceling subscriptions and resolving refunds; common Nutiva customer complaints about customer service and auto-ship.
Positive Feedback
Reviewers value product diversity and the website, and describe the product as safe.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nutiva has a 1.9 star rating from 3 reviews and consumers are mostly dissatisfied; 67% of ratings unfavorable. Reviewers call the product safe but cite high price and criticize product descriptions, packaging material not listed, damaged jars, and recall handling.
Key Takeaways for Future Customers
- When reading Nutiva reviews expect unclear online product packaging info and occasional shipping damage.
- Account for difficulty with subscription changes and limited customer service response.
Negative Feedback / Risk Areas
- Broken jars and inadequate packing.
- Missing packaging material details (glass vs plastic).
- Problems canceling subscriptions and resolving refunds; common Nutiva customer complaints about customer service and auto-ship.
Positive Feedback
Reviewers value product diversity and the website, and describe the product as safe.
Media from reviews
Denver, Colorado
I want to cancel my subscription
I no longer want to have a subscription with you guys. Please cancel my subscription.
I no longer need your guys subscription. Please cancel it as soon as possible.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLess than no communication. Incomplete product descriptions for online ordering. .
- - Update avocado oil marketing to include packaging details.
- - Online descriptions lack packaging info; the product is not returnable.
Update avocado oil advertising/marketing with descriptions of product packaging. Glass or plastic bottle?
Extremely important. Online descriptions do not list this information, and the product is not returnable.
User's recommendation: Want to take a chance of receiving product in a plastic bottle? Then order away!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo way to communicate with them.
Products online do not indicate container material, plastic or glass. So stupid! I do not want plastic!
- Safe
- Stupid
User's recommendation: Avoid ordering until they update their marketing.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken jar when received.
One of the jars of coconut oil I ordered was broken when I opened the box. there was no packing in the box to protect the product. How do I get another one or reimbursed.
Kolari, Lapland
No more Nutrivano
- - Cannot locate customer service for this product.
- - Nutrivano Cleanse and Dietary Supplement have been shipped; cancel any further shipments.
I have not been able to locate a customer service for this product. DO not order this product.
Nutrivano Cleanse and Dietary Supplement have been shipped to me.
I DO NOT WANT THESE ITEMS!!!!
PLEASE cancel any further shipments!
Barb
- Product and company
Preferred solution: Full refund
Nutiva Superfood Recall
- - Nutiva issued a recall to discard products by codes and expiration dates.
- - I sent photos of codes to recover costs and was later told to return.
I received an email from Nutiva informing me of the recall and it stated to discard the products with certain codes and expiration dates. It also stated that in order to recover the cost to send photos of the codes and dates on the boxes, packets and bottles, all of which I did.
Since I purchased it directly from Nutiva order numbers were also provided. The trash went out early Tuesday March 28th 2017.
It was only afterwards that Nutiva informed me that now in order to recover my loss everything must be returned to them. Has anyone else experienced this same problem with the recall?
- Confusing recall process
Preferred solution: Full refund
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