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Broken jar when received.

Nutiva - Broken jar when received.
Nutiva - Broken jar when received.
One of the jars of coconut oil I ordered was broken when I opened the box. there was no packing in the box to protect the product. How do I get another one or reimbursed.
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ID
#2554168 Review #2554168 is a subjective opinion of poster.
Location
Pocatello, Idaho
New Reviewer

No more Nutrivano

I have not been able to locate a customer service for this product. DO not order this product. Nutrivano Cleanse and Dietary Supplement have been shipped to me. I DO NOT WANT THESE ITEMS!!!! PLEASE cancel any further shipments! Barb
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ID
#1507472 Review #1507472 is a subjective opinion of poster.
Location
Kolari, Lapland
Service
Nutiva Customer Care
Cons
  • Product and company
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Full refund

Nutiva Superfood Recall

I received an email from Nutiva informing me of the recall and it stated to discard the products with certain codes and expiration dates. It also stated that in order to recover the cost to send photos of the codes and dates on the boxes, packets and bottles, all of which I did. Since I purchased it directly from Nutiva order numbers were also provided. The trash went out early Tuesday March 28th 2017. It was only afterwards that Nutiva informed me that now in order to recover my loss everything must be returned to them. Has anyone else experienced this same problem with the recall?
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ID
#1028605 Review #1028605 is a subjective opinion of poster.
Product
Nutiva Superfood 30 Supplement
Cons
  • Confusing recall process
Reason of review
Recall
Loss
$230
Preferred solution
Full refund

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