Anonymous
map-marker Stoney Creek, Ontario

Disruption beyond service

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Playing music through the whole building while testing alarms, inspector did not even check a damn thing in my unit, just checked a clip board...literally no inspection was done. The work is taking place a 710 concession street Hamilton. Do your jobs right or step aside for real fire inspectors and stop playing your crap elevator music through the whole building...do your job and leave.
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User's recommendation: Call someone else...like a real fire inspector

Leketa R

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Verified Reviewer

Bad business

I did Subwork for this company and they dont pay. Ive called 8 different people, left more than 20 emails and still if I get a person on the phone they ack surprised and shocked. Say they will handel this ASAP and get the payment out. And still its been over a year they havent paid. Bad business.
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Loss:
$670

Preferred solution: Balance paid in full

User's recommendation: Think twice

Anonymous
map-marker Toronto, Ontario

Glad they sold and cleaned house

What an amazing difference since they sold to Newlook and became Nutech Fire Prevention - cleaning house was the best thing that could happen to them! We used them before they changed and became so frustrated that we changed to another company. When we heard that they had changed ownership and cleaned out the trouble staff we contacted them and they are now doing our Fire Inspections again - on time, clear reports and certifications. we would recommend anyone to check out the new Nutech Fire Prevention Inc. group. Others claim they know the job - that they are experts but this company really delivers every time and on time!
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Reason of review:
Good quality
1 comment
Guest

Newlook lost the staff that made service function when they purchased Nutech. The office staff was very small under the previous ownership.

Now they have a huge office staff that is operating at a loss and they work without direction and expertise. Not sure what Newlook is thinking.

Newlook is a financial company and have no idea what an operations company looks like. Stay away for employment and service.

Anonymous

Nutech Fire Prevention

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We have been purchased and renamed Nutech Fire Prevention thinking of selling your fire protection, elevator or service business talk to Jason Guja about Newlook Capital Fund 905971**** before you do. Be smart be safe on the sale of your business, Jason 905971****.....
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Anonymous
map-marker Burlington, Ontario

Nutech Fire Protection Home Inspection Review

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We had our annual inspection with this company but they are so disorganized that when we finally got a quote to fix things and asked them to come in And do it we waited 4 months and they wanted to do another inspection!! We changed companies and what a difference dealing with professionals now!
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Reason of review:
Poor customer service
Anonymous
map-marker Hamilton, Ontario

Amazing

Thank you best $5100 all 4 of us spent and $20,400 our family spent you guys surprised us 4 units installed in 3 days all in house services no issues except a family member bounced a cheque and you guys set him up with a payment plan again thank you I will continue to express your company to all my fell US Steel brothers and will continue to use you team Nutech is awesome and Denny's electric as well which is also owned by them..... FYI my son is very interested in a career in this and the owner brought him in on a Saturday to walk him through service and what they do I think he's headed to Mohawk next year to follow the trade Dave
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Reason of review:
Good customer service
1 comment
Guest

Run away, fast and far

Anonymous
map-marker Le Roy, New York

Nutech Fire Protection - Generac Generator Repair Review from Le Roy, New York

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After Nutech came out to service my Generac generator because it would not work. There so called mechanic came out and replaced a $500. Panel. got it running then left . Later I shut off the power to simulate a power outage . Yes it started but would not trip the transfer panel due to not enough voltage on the output side. I called Nutech to ask why it wasn't done properly . He said they only were instructed to get it running. I phoned another repair shop he came out and found that it is running low on rpm. Everything is working good . I went to Nutech office in Stoney Creek Ontario to pay my bill of $780. and asked for my old panel back because it was reolaced unnecessary .The owner Jason said they through it out. I told him he was very arrogant . He then replied your a *** ***. I did pay the bill and left . Then I had gotten a hold off Generac in Wisconsin and lodge a formal complaint. I WOULD NOT RECOMMEND Nutech to do anything for anybody . If the owner has no class and doesn't know how to deal with customer service.
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Reason of review:
Poor customer service
2 comments
Guest

I was present when Leroy came into the Nutech office and his sexual advance towards the female lady behind the counter was wrong the owner came around and threw the predator our good job for protection their staff

Guest

Actually your advances towards our female staff was intolerable so we asked you to leave.... And we will not service you as our younger female staff doesn't like being talked to in your manor

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Anonymous
map-marker Hamilton, Ontario

Nutech Fire Protection - Generac Guardian Generator Review from Hamilton, Ontario

I purchased an 8KW Generac Guardian generator from Nutech. After interviewing a few Generac dealers, I chose Nutech because I beleieved they were customer service focused and would be there if I ever needed them. Sadly, this experience hasn't materialized. Broken promises, missed appointments and a general disinterest in assisting. Recently, I contacted the dealer for their support on a new problem with the generator (it's still in warranty). Instead of offering to help out, the told me to call Generac. Nutech Fire Protection treats customers as though they are an inconvenice. Maybe I am naive to think, but after spending $6K on a unit, I would expect a much higher level of customer service. Shop around - these guys are only out there for the "gelt"
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Reason of review:
Damaged or defective
3 comments
Guest

I wouldn't blame Nutech blame Generac and for $6000 sounds like you bought the lower end u get what you pay for

Guest

Omg just scoped 2 sites and this same complaint is there about 2 other manufactures get a life slamming companies is wrong when I'm looking for a good service company Nutech now has my business

Guest

Actually I'm sorry you purchased the unit from others and you asked Nutech to do warranty service we explained we only service what is purchased through our office as we are busy servicing our customers I'm sorry you feel we delivered bad service but openly we are a busy service based company and only service our products. Hope that helps I do apologize but I did explain this to you.

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