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Numerica Credit Union

Numerica Credit Union

www.numericacu.com
What is your customer experience with Numerica Credit Union?

Numerica Credit Union Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Numerica Credit Union has a 3.0 star rating based on 2 customer reviews and overall neutral sentiment. Rating distribution is split 50% unfavorable and 50% positive. Reviewers value the website and diversity of products. Recent recommendation: always get email confirmation of agreements. Some consumers report high price level and dissatisfaction with discounts and billing practices.

Key Takeaways for Future Customers

  • Check Numerica Credit Union reviews and ask for email agreements when enrolling in services.
  • Be aware of membership billing practices and confirm payment setups.

Negative Feedback / Risk Areas

  • Recurring fraud alerts and card freezes causing access issues and customer complaints.
  • Billing errors leading to late payments and credit impact.

Positive Feedback

Customers praise the website and the diversity of products and services offered.

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Media from reviews

Numerica Credit Union - Stop payment
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Janice H Fas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Spokane Valley, Washington

Stop payment

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Numerica Credit Union - Stop payment

URGENT

ACCIDENTALLY MADE 4 PAYMENTS TO 56N APARTMENTS AND NEED TO CANCEL ALL DUE TO MY ERROR

THIS IS URGENT AND PLEASE HELP ME ASAP

JANICE HALGREN

509-630-****

Pros:
  • Wonderful customer service
Cons:
  • Better hours when need help immediately

Preferred solution: Cancel payment

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Rena B Tfq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

GIVE ME MY MONEY!

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AI Highlights
  • - Daily fraud alerts on my card despite the same transactions.
  • - Cannot access funds due to fraud flags and unhelpful service.

Numerica keeps putting fraud alerts on my card every single day. I make the same transactions every day with the same company and they flag them anyway no matter how many times I've asked them not to.

I'm watching my account I don't need a mom and dad for a bank! Also why can't I get my money? Why are they alerts and limits in all this stuff on my own money? For somebody to tell me I can't have my money is infuriating.

For some reason it seems like your staff is not trained. They certainly don't listen because I have told them there's something wrong with this and that they need to get it fixed and they go to the same level of customer service every single day which is just their level. They'll take off the followers and it won't even last through the day they'll tell me I have 24 hours fraud clear and I don't they'll tell me I can get my money and I can't. They won't give me another customer service number like this one, they won't give me a customer service number for Visa so that I can stop this they don't care.

They so don't care! I have been stuck in the snow freezing, walked home in the snow, missed my family members funeral, didn't get my rental car at 2:00 in the morning. I do everything right and I have some of your customer service people saying well maybe you should have done this sooner. How can I make somebody die sooner than they die?

And they always just give me lip service, oh you must have put in your address wrong or this or that no! Numerica I put you in charge of my money to hold on to it until I grab it. You are overdoing this fraud thing and you are actually punishing the consumer. Now I've got a little bit of money in my bank account that you're going to lose because I'm going to get my money out of there and I'm going to tell everybody I know not to use your bank because you guys don't give a crap about anything but yourselves.

And I'm not a hot head I have built up to this Fury for months now with you and I just can't believe the low level of customer service after your whole recording on hold talks about how much you value your members.

Train your people and get the fraud alerts off my account. I'm going to get a lawyer

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Anonymous
map-marker Foley, Alabama

Late payment due to bankers error effected my credit

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AI Highlights
  • - Plan splits payments in halves every Friday for truck and 5th wheel.
  • - 11 days past due hit my credit; the truck was late; previous truck never late.

I set up for my truck &;;;;; 5th wheel to have half payments of each every Friday. The 5th wheel went without a flaw, my truck was late.

Called they set it up again, late again. 11 days past due and it hit my credit.

Only negative on my credit! I've had them for my previous truck which again never late.

User's recommendation: Always make them send you an email with the agreement

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