
Nugget Casino Resort
Nugget Casino Resort Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nugget Casino Resort has 1.6 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice valet staff.
Cons: Abuse of power, Bad customer service and problem resolution, Crooked.Recent recommendations regarding this business are as follows: "DO NOT PATRONISE THIS CASINO EVER", "Sorry no recommendations from me.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Nugget Casino Resort has 1.6 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Nice valet staff.
Cons: Abuse of power, Bad customer service and problem resolution, Crooked.Recent recommendations regarding this business are as follows: "DO NOT PATRONISE THIS CASINO EVER", "Sorry no recommendations from me.".
Review authors value the most Location. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews


This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |The security came took money off a machine I was playing when I protested the theft they 86d me
I was playing two machines side by side and was in a bonus round so I was focused more on that machine the security came and stole the money off the second machine I was playing. And I told him hey that's my money he called me a liar. I asked to speak to the boss they 86d me
- Crooked
- Abuse of power
- Horrible customer relations
Preferred solution: Apology
User's recommendation: DO NOT PATRONISE THIS CASINO EVER
Poor service resulting in lose of employment
We had an appointment with an important client at a specific time. That afternoon upon arrival,we requested a porter to be at our room at a specific time for early check out, that we could make our appointment on time.
We had quite a bit of luggage and had had the porter assist us getting our luggage to the room. I could have done it myself if I hadn't been told that they had to do it. We were assured that it was "no problem", and didn't give it another thought.
E were ready to check out and call to make sure they remembered. The porter was 30 minutes late, delaying our departure and resulting in my losing of the job.
I wouldn't recommend the Nugget to anyone as far as the "Resort Hotel" goes.
User's recommendation: Sorry no recommendations from me.
Terrible
Many things I could have dealt with. Long wait to check in, terribly loud room so difficult to sleep, but the raw chicken I was served for dinner from Rosies Diner in house was what put me over the edge.
And the fact that I was told I would be refunded the $13.00 for the dinner and then told by the day manger that he wouldn't do it. Besides the chicken being half raw, they got the bread wrong and the meal was served cold. And called me a liar.
I tried to take this complaint to the hotel management and they were uninterested and non-responsive. So, this place has terrible customer service and the in house restaurants are not very good or even a safe place to eat.
- Nice valet staff
- Say one thing and do another
- Rosies diner serves raw meat
- Bad customer service and problem resolution
Preferred solution: Price reduction
Horrible Buffet Service
I went with my family to the buffet and paid $80. I got dessert for the table.
Dalila El Salvador came to the table and said I could not take so much dessert. Apparently I cannot take more than one serving to the table- it is somehow not allowed. Dalila put her hands all over the dessert, rudely smirked and then said we can keep the dessert. Who touches food on the table of a customer?
She was watching us eat and counting how many desserts we were eating.
She gave us an incredibly rude attitude and a horrible experience. She was so unprofessional.
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