NuCO2 Reviews
NuCO2 Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NuCO2 reviews show a 1.0 star rating from 1 customer and overall sentiment is negative; recent recommendation reads "Never use this company".
Positive Feedback
One reviewer praised a prompt callback and clear confirmation for a delivery, indicating occasional reliable service.
Negative Feedback / Risk Areas
- Multiple NuCO2 customer complaints describe missed fills, depot closure, and alleged breach of contract after Hurricane Ian.
- Complaints include billing disputes, double charges, cancel fee conflicts, and unresolved refund requests.
- Reports cite equipment failure with CO2 loss and unresponsive customer service.
Key Takeaways for Future Customers
- Check NuCO2 reviews and confirm delivery scheduling before relying on service.
- Document communications to dispute billing and refund issues if needed.
- Have an alternate supplier ready if you depend on timely CO2 fills or auto-ship arrangements.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NuCO2 reviews show a 1.0 star rating from 1 customer and overall sentiment is negative; recent recommendation reads "Never use this company".
Positive Feedback
One reviewer praised a prompt callback and clear confirmation for a delivery, indicating occasional reliable service.
Negative Feedback / Risk Areas
- Multiple NuCO2 customer complaints describe missed fills, depot closure, and alleged breach of contract after Hurricane Ian.
- Complaints include billing disputes, double charges, cancel fee conflicts, and unresolved refund requests.
- Reports cite equipment failure with CO2 loss and unresponsive customer service.
Key Takeaways for Future Customers
- Check NuCO2 reviews and confirm delivery scheduling before relying on service.
- Document communications to dispute billing and refund issues if needed.
- Have an alternate supplier ready if you depend on timely CO2 fills or auto-ship arrangements.
Charlotte, North Carolina
Need a delivery
Very prompt and nice, received a call back in minutes with a confirmation of when it would be delivered.
Breach of Contract after Hurricane Ian
- - They never filled on the agreed date; Sep 28 hurricane arrived.
- - NuCo2 charged a cancel fee and double-charged for a not-full tank.
They never fill on agreed date of the 21st of month so of corse they didnt fill before the Sep 28th arrival of Hurricane Ian. Two weeks later we are set to reopen our restaurant in Fort Myers, call to get tank filled and was told that the Fort Myers depot is permanently closed and it could be a month for a fill!
We scrambled to find a replacement company to set up the next morning, the next morning show up to the NuCo2 tank saying full but about less than half filled even though we were told it could not be filled!
We go ahead with new supplier but now NuCo2 is saying we will be charged a cancel fee and that we are lying about the rep saying we could not get a fill!! Also they charged us double for a full tank that was not filled full!
- Rude never fill on time
Preferred solution: Apology
User's recommendation: Never use this company
Co2 empty
Compressor is broken. Losing co2.
Customer service not answering have contacted several times. However, there hasn’t been a clear answer
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How do you know that your tank was only half filled? Did you crack it open and check inside?
Did you put it on a scale? Is it see through and you could physically see that it was only half way filled?
If there is a content indicator that is reading full... excuse me, just trying to see the context.