Hoping for the best

Today is January 17 2023 ... In October of 2017 I went to Nucleo for the prep work to be done on 3 future Implants. In may of 2018 I came back do finish the work and have Implants installed . All work and facilities appeared in modern , up to date practice . First I want to write that the staff and particularly the dentist were very caring and respectful ,as I'm a bit of a ' nervous Nellie ' when it comes to medical work . I put average THREEini stars for this review as I'm now having one of the implants coming loose .I'm hoping I can get this loose tooth repaired under warranty , and then I'll be happy to give FIVE stars .I'm waiting on their reply to my situation .
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ID
#4304586 Review #4304586 is a subjective opinion of poster.
Location
Seneca, South Carolina

Good experience at Nucleo

April-May 2016 my wife and I had x-rays fillings root canal and crown work at Nucleo. We saved 55-60% which was great. We were a little concerned going to Mexico but we prayed about it. We were met at pickup point on El Paso side Vehicle was air conditioned. Ride time was approximately 15 minutes. Nucleo staff was friendly and efficient and processed us quickly. Dentist doing root canal had 15 years experience and specialized in root canals. I had no issues after numbness wore off. Temporary crown worked well with no issues. Permanent crown was installed a week later. Fits well. Dentist who installed crowns was friendly and professional. Great job. It's been two months and everything is still ok. No issues. Office is clean and modern. Equipment looks new. Xrays are digital and immediately displayed on monitor. On the return we had the option of walking back over bridge to cut out 2-3 hour wait in line. It was a 10 minute walk). Car met us on the other side. Worked better than expected. Walkway has canopy and there was no wait. Overall great experience. Thank you.
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ID
#865231 Review #865231 is a subjective opinion of poster.
Reason of review
Good customer service

BEWARE NUCLEO DENTAL LACK OF QUALITY

Washington Dental Clinic in Juarez, Mexico has redone all the work my husband had done at Nucleo Dental in Juarez, Mexico. Very reputable dentist and dental work, they were appalled at the work Nucleo Dental in Juarez, Mexico had done to him (poor quality). They said the crowns were generic temporaries and that is why they did not fit properly! Nucleo Dental in Juarez, Mexico has cut corners at the expenses of the patients health, the Mexican government should shut them down!!! We are not happy with the time and money we have invested to start again from scratch beware of this clinic Nucleo Dental.
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1 comment
#1368390

this does not seem like a real genuine review. Nucleo dental NEVER cut any corners in the many years I have been a patient there. This may have been written by Washington Dental in a desperate hope to get more patients.

ID
#852009 Review #852009 is a subjective opinion of poster.
Reason of review
Bad quality

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