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They keep bankers hours - buggy website and no customer support

1.0
I paid for a subscription to a Nuance product over the internet on the evening of Friday July 8, 2022, but did not try to download and enter the license key that they gave me until Saturday, at which point I received multiple error messages that said: "The request is blocked. 0HOrJYgAAAADtCZRIkb3TT6NaL1/3XbjfSE9VMDFFREdFMDIxMABhMGFkMjU5Yi1lNTgzLTQyMzYtOWU2ZS01NWE0NDJlY2Y2OTQ= They have no customer support or sales on weekends, so I am stuck having paid for a product that I cannot access. And they did not have the courtesy to warn me of this when I ordered on Friday.

User's recommendation: Use this company only as a last resort - there is no customer service.

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ID
#3746459 Review #3746459 is a subjective opinion of poster.
Pros
  • Software is familiar to me
Cons
  • Nonfunctional website and no customer service
Loss
$162
Preferred solution
Deliver product or service ordered

Thieves and liars and scoundrels

1.0
Service not provided, loss of data and income, one lie after another, no customer service, only more corruption and lies. All scoundrels and thieves.

User's recommendation: Stay away from these gangsters.

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ID
#2771408 Review #2771408 is a subjective opinion of poster.
Location
Nine Mile Falls, Washington

Thieves, liars, corruption!