Tossed my dry cleaning out
One bad apple ruins the basket. Had been a loyal customer for over ten years. Moved out of town and took an unusually long time to come back and pick up some shirts. Rich Bayliss tossed my shirts without so much as a courtesy call! Rich has the right to toss an order left beyond a reasonable time frame. But not so much as a courtesy call? Well, this is one time when being right isn't always the "right" thing to do. Nice way to reward customer loyalty Rich... Shirts tossed in the trash... $300 Destroying the concept of customer loyalty... priceless Happy Holidays to you to Rich, you're welcome for ten years of loyal business. MR
New York, New York
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