map-marker Saint Paul, Minnesota

Company blocked my number and failed to provide me with a redund

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I ordered a product from this website which didnt work for me. I cancelled my subscription but was still charged. I never even got a shipment confirmation so there is no evidence they shipped the order, yet theyve told me its too late to stop shipment and I cannot get a refund. Now they wont even answer my calls. They blocked my number because when I hid my caller ID they did put me through. Very unprofessional! Had nothing but a terrible experience with this company.
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Liz C Awg

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Resolved: Cheated by Nu Image Medical

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Updated by user Aug 11, 2020

Company fixed the issue and I have been provided with full refund. Ally, the manager, telephoned me right after I wrote this review.

She completely understood my problem and offered me a full refund. I am very pleased with her response as opposed to Melissa's response..

Original review Aug 11, 2020
On August 3, 2020, I ordered 2 bottles of HCG Injections AFTER speaking with the doctor of the company who told me that the HCG would last 4-6 months before it was mixed. I based my order on his exact information and ordered 2 vials rather than only one. I received my prescriptions on August 10, 2020 and one vial expires 9/9/2020 and the 2nd one expires 9/16/2020 and neither of them are mixed so they should have lasted 4-6 months. When I called them, Melissa, the manager on duty, was totally non-caring and was apparently glad that they had persuaded me to buy 2 months knowing full well that one prescription would have expired before I could have even mixed it. She said they had advertised to everyone that the prescriptions were close to expiring, but never once did they tell you they would expire within a month. Yet, when I asked the doctor specifically about the expiration of the bottles I was to receive, I was absolutely lied to. They obviously have no honor nor integrity.
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  • Dishonorable company without integrity

Preferred solution: Deliver product or service ordered

User's recommendation: Absolutely DO NOT BUY ANY PRODUCTS FROM THIS COMPANY

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