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NRS Healthcare

NRS Healthcare

www.nrshealthcare.co.uk
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What is your customer experience with NRS Healthcare?

NRS Healthcare Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Most recent NRS Healthcare reviews show mixed sentiment: praise for individual behavior but recurring frustration with customer service, returns and refunds; consumers report a high price level.

Key Takeaways for Future Customers

  • Expect issues with contacting support and processing returns based on multiple customer complaints.
  • Allow extra time for refunds and follow-up when ordering equipment from NRS Healthcare.

Negative Feedback / Risk Areas

  • Difficulty reaching staff, long phone queues and unresponsive emails affect service.
  • Problems completing returns and delayed refunds create billing and refund concerns.
  • Limited product diversity cited alongside perceptions of high pricing.

Positive Feedback

Some customers say NRS Healthcare behaved impeccably in isolated cases and third-party sellers resolved issues satisfactorily.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Boosbeck, England

Unable to return toilet seat

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I contacted the number

She did not have a number I could call in Warwickshire

To return the seat

What a waste of time

User's recommendation: Don’t bother sending esp back

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Anonymous
map-marker Bristol, England

For collection of raised toilet seat

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Of no help at all

Did not have a list of contact phone numbers to return

The raised seat back for some one else that could have benifit ed

User's recommendation: Don’t bother returning objects

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Anonymous
map-marker Ballymena, Mid And East Antrim

Collection of equipment

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Just cant get to talk. To anyone phone in queue for days says same thing you are number 8 in the queue

Emails go no where unratable

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Anonymous
map-marker Birmingham, England

Refund for returned purchase

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AI Highlights
  • I ordered a Swedish Bath Rail (Order No 107321).
  • The item was returned via EVRI on 03/08/2023 and delivered on 08/08/2023; no reimbursement yet.

I bought a Swedish Bath Rail, Customer Order No. 116**** dated 27 July 2023 / Order No 107321. My customer number is 119****.

The product was supplied by Nottingham Rehab Ltd t/a NRS Healthcare.

The product was returned in accordance with the NRS online instructions by EVRI on 03/08/2023 and confirmed as delivered on 08/08/2023.

So far however there has been no reimbursement, I would be very grateful, therefore, if you would investigate and ensure that I am reimbursed accordingly.

Thank you.

Ian M Strachan

imstrachan@***.com

User's recommendation: This ‘problem’ was in no way due to any fault of NRS Healthcare, but entirely due to my having ordered goods from a company which sells goods provided by NRS. That company has now refunded me and all’s well that ends well. NRS Healthcare have behaved impeccably .

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