NRS Healthcare
NRS Healthcare Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Most recent NRS Healthcare reviews show mixed sentiment: praise for individual behavior but recurring frustration with customer service, returns and refunds; consumers report a high price level.
Key Takeaways for Future Customers
- Expect issues with contacting support and processing returns based on multiple customer complaints.
- Allow extra time for refunds and follow-up when ordering equipment from NRS Healthcare.
Negative Feedback / Risk Areas
- Difficulty reaching staff, long phone queues and unresponsive emails affect service.
- Problems completing returns and delayed refunds create billing and refund concerns.
- Limited product diversity cited alongside perceptions of high pricing.
Positive Feedback
Some customers say NRS Healthcare behaved impeccably in isolated cases and third-party sellers resolved issues satisfactorily.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Most recent NRS Healthcare reviews show mixed sentiment: praise for individual behavior but recurring frustration with customer service, returns and refunds; consumers report a high price level.
Key Takeaways for Future Customers
- Expect issues with contacting support and processing returns based on multiple customer complaints.
- Allow extra time for refunds and follow-up when ordering equipment from NRS Healthcare.
Negative Feedback / Risk Areas
- Difficulty reaching staff, long phone queues and unresponsive emails affect service.
- Problems completing returns and delayed refunds create billing and refund concerns.
- Limited product diversity cited alongside perceptions of high pricing.
Positive Feedback
Some customers say NRS Healthcare behaved impeccably in isolated cases and third-party sellers resolved issues satisfactorily.
Unable to return toilet seat
I contacted the number
She did not have a number I could call in Warwickshire
To return the seat
What a waste of time
User's recommendation: Don’t bother sending esp back
For collection of raised toilet seat
Of no help at all
Did not have a list of contact phone numbers to return
The raised seat back for some one else that could have benifit ed
User's recommendation: Don’t bother returning objects
Collection of equipment
Just cant get to talk. To anyone phone in queue for days says same thing you are number 8 in the queue
Emails go no where unratable
Refund for returned purchase
- I ordered a Swedish Bath Rail (Order No 107321).
- The item was returned via EVRI on 03/08/2023 and delivered on 08/08/2023; no reimbursement yet.
I bought a Swedish Bath Rail, Customer Order No. 116**** dated 27 July 2023 / Order No 107321. My customer number is 119****.
The product was supplied by Nottingham Rehab Ltd t/a NRS Healthcare.
The product was returned in accordance with the NRS online instructions by EVRI on 03/08/2023 and confirmed as delivered on 08/08/2023.
So far however there has been no reimbursement, I would be very grateful, therefore, if you would investigate and ensure that I am reimbursed accordingly.
Thank you.
Ian M Strachan
imstrachan@***.com
User's recommendation: This ‘problem’ was in no way due to any fault of NRS Healthcare, but entirely due to my having ordered goods from a company which sells goods provided by NRS. That company has now refunded me and all’s well that ends well. NRS Healthcare have behaved impeccably .
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