Anonymous
map-marker Boosbeck, England

Unable to return toilet seat

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I contacted the number

She did not have a number I could call in Warwickshire

To return the seat

What a waste of time

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User's recommendation: Don’t bother sending esp back

Anonymous
map-marker Bristol, England

For collection of raised toilet seat

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Of no help at all

Did not have a list of contact phone numbers to return

The raised seat back for some one else that could have benifit ed

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User's recommendation: Don’t bother returning objects

Anonymous
map-marker Ballymena, Mid And East Antrim

Collection of equipment

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Just cant get to talk. To anyone phone in queue for days says same thing you are number 8 in the queue

Emails go no where unratable

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Anonymous
map-marker Birmingham, England

Refund for returned purchase

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I bought a Swedish Bath Rail, Customer Order No. 116**** dated 27 July 2023 / Order No 107321. My customer number is 119****.

The product was supplied by Nottingham Rehab Ltd t/a NRS Healthcare.

The product was returned in accordance with the NRS online instructions by EVRI on 03/08/2023 and confirmed as delivered on 08/08/2023.

So far however there has been no reimbursement, I would be very grateful, therefore, if you would investigate and ensure that I am reimbursed accordingly.

Thank you.

Ian M Strachan

imstrachan@***.com

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User's recommendation: This ‘problem’ was in no way due to any fault of NRS Healthcare, but entirely due to my having ordered goods from a company which sells goods provided by NRS. That company has now refunded me and all’s well that ends well. NRS Healthcare have behaved impeccably .

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