NRG Heating And Air Conditioning
NRG Heating And Air Conditioning Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NRG Heating And Air Conditioning has 1.7 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Face to face people appeared to be good people.
Cons: No customer satisfaction, Nrg manager leon did not keep his word, Nrg manager leon did not return nor accept my calls-.Recent recommendations regarding this business are as follows: "NRG heating and Air conditioning, Canoga PArk, CA".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NRG Heating And Air Conditioning has 1.7 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Face to face people appeared to be good people.
Cons: No customer satisfaction, Nrg manager leon did not keep his word, Nrg manager leon did not return nor accept my calls-.Recent recommendations regarding this business are as follows: "NRG heating and Air conditioning, Canoga PArk, CA".
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
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Verified Reviewer
Manager LEON did not keep his word and does not return my calls
NRG manager (LEON) Canoga park CA, does not keep his word and does not accept my calls nor returns my messages. Do not do business with this company.
It supposed to be a requirement for the installing company to get a permit for the installation if they are not going to pay for the permit they need to tell the customer up front. NRG never mention a permit during the contract write-up, NRG Heating and air conditioning installed a furnace on 4/12/21. after installing I asked for the permit. they said that if I needed a permit that will be an additional cost of 450.00 (which was never discussed and it is assume the permit is included as it a requirement for any new installation).
after discussing this issue with Leon (senor Manager) he agreed that he will absorb the cost of the permit and inspector, if I paid in full at that time. I agreed. he said it will take 2 weeks to schedule the inspector. I have not received any calls from NRG, in regards to the scheduling of inspection so, on 6/11/21 I called Leon but he was to busy to answer my call, Called again on 6/16/21 left messages and Leon does not return my calls.
Need help asking NRG to comply with what they promised also I am requesting owner's Phone number or email to make him aware of this employees non compliance of what was promised. I will like the owner of this company to give me the satisfaction guarantee that they claim to have, please help.
OXNARD, CA
- Face to face people appeared to be good people
- Nrg people did not discussed permit during the contract write-up
- No customer satisfaction
- Nrg manager leon did not keep his word
Preferred solution: Let the company propose a solution
User's recommendation: NRG heating and Air conditioning, Canoga PArk, CA
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update to my complain. On 7/12/21 NRG regional mgr called me and apologized for the mrg leon and said he will correct any wrong doing.
As of 7/28/21 NRG regional manager sent an inspector and provided the requested permit.
All is good now. (RA)