Now It Worx
Now It Worx Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Now It Worx has a 2.1 star rating based on 6 customer reviews and consumers are mostly dissatisfied; Now It Worx reviews show recurring customer complaints about customer service, refunds, billing and high price level.
Key Takeaways for Future Customers
- Expect limited phone support and slow responses when seeking exchanges or refunds.
- Verify orders and coupon discounts carefully before purchase.
- Some users praise Worx battery products as light weight and effective when functioning.
Negative Feedback / Risk Areas
- Frequent reports of poor customer service and unanswered calls.
- Problems with returns, refund delays, and unclear billing or delivery charges.
- Complaints about handyman service payment disputes and service reliability.
Positive Feedback
Several customers like the edger and Worx battery operated tools for being light weight when they work properly.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Now It Worx has a 2.1 star rating based on 6 customer reviews and consumers are mostly dissatisfied; Now It Worx reviews show recurring customer complaints about customer service, refunds, billing and high price level.
Key Takeaways for Future Customers
- Expect limited phone support and slow responses when seeking exchanges or refunds.
- Verify orders and coupon discounts carefully before purchase.
- Some users praise Worx battery products as light weight and effective when functioning.
Negative Feedback / Risk Areas
- Frequent reports of poor customer service and unanswered calls.
- Problems with returns, refund delays, and unclear billing or delivery charges.
- Complaints about handyman service payment disputes and service reliability.
Positive Feedback
Several customers like the edger and Worx battery operated tools for being light weight when they work properly.
Dunbarton Center, New Hampshire
Poor customer service
- The Hydro Shot stopped working.
- The website did not provide an answer.
- There was no phone number or way to reach a live person.
The website was not able to solve my question about the Hydro Shot I purchased. It stopped working and there were no answers on the website. No phone number to speak to a live person was available.
Sometimes one needs to speak human.
User's recommendation: With the poor customer service, I would not recommend buying their products.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey know how to sell but not how to take care of customers.
- Customer service was unavailable and hard to reach.
- I wanted an exchange for a working product, not a refund.
They know how to sell but when it comes to Customer Service, it does not exist. Several times I called but could not get anyone to help. I was not asking for a refund but just an exchange for another one that worx.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation
I ordered a weed trimmer. Cause I thought mines was missed placed.
I found it and no longer needed the one that I ordered this morning.
So lm in need of cancellation an refund. Jeffrey Shehee..
User's recommendation: Make sure of your orders. 1-800 number didn’t work!!
Chicago, Illinois
New free spools
I need spools but I can't reach nobody I wanted to talk to a person you suck you suck you suck you suck
User's recommendation: Buy somewhere else nothing but broken deals
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’ve been trying to contact you all day
I need to talk to someone charger doesn't work.. my old single one does but the new double one you sent me doesn't work.
Return
- Called customer support on November 30.
- Return label was to be emailed and mailed.
- I have not received either label.
- Please advise.
Called customer support on November 30th I was supposed to get a return label. It was to be both emailed and sent in the mail.
I have never received either one.
I thought maybe there was a hold up during the holidays but that is over and done. Please advise Rachel Kutz
Preferred solution: Full refund
Still have not received my order
Email said it can't be delivered. Need to pay even more money to get it.
Never heard that before.
Worx email does not work. Please help
Preferred solution: Deliver product or service ordered
Buffalo, New York
Coupon code discount applied on purchase is not correct
Had to leave a message. No one answered the phone.
I Have not heard back yet. Very disappointing in this service.
My edger will no longer flip up and down model 2021 D10139**** (WG170.9)
Edger will no longer flip up and down. It is a WG170.9 model 2021 D10139****.
Still under warranty. Just needed to reach someone.
Preferred solution: Let the company propose a solution
User's recommendation: I love the edger and worx products battery operated, light weight
My edger will no longer flip up and down model 2021 D10139**** (WG170.9)
Need replacement stopped flipping up and down on the edger./// it is light weight easy to use when it works
- Light weight
Preferred solution: Let the company propose a solution
Oroville, California
Money taken
- Zachary took a $520.00 check for a job not completed; no refund.
- I'm a senior citizen; the work failed and I had to reroof my patio.
Zachary took 520.00 check from me for a job to be completed. Job not completed and I have yet to receive my 520.00 back.
He told me he was broke and suffering from a nervous breakdown.
I have no more compassion for this man and I'm a senior citizen needing my money back. Don't trust him and his workI do no do will only have to be redone as I had to reroof my patio after his job completely failed.
Confusion about company real address
It would be nice if you corrected your internet address to be the real center of your business.
Preferred solution: Just want them to correct their website ...
Ripped off
- Now it Worx handyman service, Zachary Custer, charged $520 and damaged a bathroom cabinet.
- Caused sprinkler leak, lied, no license; seeks refund.
I hired Now it Worx handyman service, Zachary Custer. He ripped me off for $520.00, ruined my bathroom cabinet, my antique dresser, left me with a massive water leak in my sprinkler system.
He lied, refused to answer calls and has no license. I want my money returned as I'm a SENIOR and need my money.
Preferred solution: Full refund
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