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Novotel Barossa Valley Resort Reviews
Satisfaction analysis
1
TOTAL REVIEW
Barossa novalel
Very poor service Daniel booking in for dinner. Cold meal over salty. Was told he was stressed when I asked to book a table, he said 80 were booked in he needed to work it out. Rude unwelcoming. We won't be back. Extremely disappointing to a couple who have been looking forward to a rest and plan wedding. Reece couldn't be more helpful. I counted 36 no more. He said if you don't book in at 6 it would be a very late booking. I've been running restaurants for years. Check your staff and get a new chef! Worse dinner ever,sad to say!
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Reason of review
Poor customer service
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Novotel Barossa Valley Resort