Novotel Barossa Valley Resort Reviews
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Anonymous
Barossa novalel
AI Highlights
- - Poor service and rude, unwelcoming staff; meals were cold and salty.
- - Booking issues and overbooking left them not returning, and Reece was very helpful.
Very poor service Daniel booking in for dinner. Cold meal over salty.
Was told he was stressed when I asked to book a table, he said 80 were booked in he needed to work it out. Rude unwelcoming. We won't be back. Extremely disappointing to a couple who have been looking forward to a rest and plan wedding.
Reece couldn't be more helpful. I counted 36 no more. He said if you don't book in at 6 it would be a very late booking. I've been running restaurants for years.
Check your staff and get a new chef! Worse dinner ever,sad to say!
Reason of review:
Poor customer service
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Novotel Barossa Valley Resort