Barossa novalel

Novotel Barossa Valley Resort - Barossa novalel
Very poor service Daniel booking in for dinner. Cold meal over salty. Was told he was stressed when I asked to book a table, he said 80 were booked in he needed to work it out. Rude unwelcoming. We won't be back. Extremely disappointing to a couple who have been looking forward to a rest and plan wedding. Reece couldn't be more helpful. I counted 36 no more. He said if you don't book in at 6 it would be a very late booking. I've been running restaurants for years. Check your staff and get a new chef! Worse dinner ever,sad to say!
View full review
Reason of review:
Poor customer service

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article