Skip to content
Novo Nordisk US

Novo Nordisk US

www.novonordisk-us.com
What is your customer experience with Novo Nordisk US?

Novo Nordisk US Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star from 2 reviews. Consumers are mostly dissatisfied and recent recommendations include "Use another company" and "RUN AWAY!".

Positive Feedback

There are no clear positive comments in the recent Novo Nordisk US reviews; feedback centers on service failures and high price levels.

Negative Feedback / Risk Areas

  • Repeated customer service failures and long hold times reported as major customer complaints.
  • Refunds and billing issues, including promised money not returned after months.
  • Medication handling errors with wrong dose delivered and poor follow-up from NovoCare.

Key Takeaways for Future Customers

  • Consider other providers before committing to Wegovy or membership programs given reported issues.
  • Document all billing and prescription communications and expect potential delays pursuing refunds.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Kayla M Rzh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Owed $ for over 3 months- still not here

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Paid $1497 for 3 months of Wygovy.
  • Promised a full refund, but none received.
  • Called multiple times; on hold for over 45 minutes.
Updated by user Dec 04, 2025

I've called for 5 months! I'd suggest not supporting NovaNordisk!

How is it possible to not get reimbursed after 5 months, when promised? I'm still waiting!

Original review Nov 18, 2025

I paid $1497 for 3 months of Wygovy. I was sick as a dog and only lost 7 pounds.

I was promised all of my $ back at that point and provided all of the documentation and their receival of it all. Promised $ and still nothing!

I've called numerous times, on hold many times for over 45 minutes. Poor management!

Loss:
$1497
Cons:
  • Money not returned
  • Think i should receive compensation for time spent trying to retrieve my money
  • Lost little weight

Preferred solution: Full refund

User's recommendation: Use another company

View full review
Julieta G Tsp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Middle Island, New York

They scam me!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • The wrong Wegovy dose was sent.
  • I spent weeks trying to get help, paid $500 out of pocket, and paused treatment due to poor communication.

I had a terrible experience with NovoCare. They sent me the wrong Wegovy dose, never followed up, and I spent weeks trying to get help with no solution.

I paid $500 out of pocket and had to pause my treatment because of their poor communication. Completely unprofessional service.

Loss:
$499
Cons:
  • Extremely disrespectful and refuses to take accountability

Preferred solution: Apology

User's recommendation: RUN AWAY!!!!

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article