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We've been trying to close a mortgage refinance with NovaStar Mortgage since 6/2/07! First they took $370.00 from our checking through a "third-party" who then hired an appraiser. She came to our home appraised our home incorrectly by comparing to houses that have 1/2 the land we do, no pool and 1/2 the bedrooms we do then came in under the city appraisal which we pay taxes for. We filed a complaint through BBB and she says to go to our lender. Well NovaStar nor the woman who appraised our home will give us the company information of who took our $370.00 and we cannot find the company anywhere??? Now NovaStar over a month later has been saying for a month "we need one more piece of paperwork from you" over and over it's always something new. They said they'd pay for a second appraisal and never did we get one. Now they send us paperwork with an appraisal amount of $10,000 higher than the woman who appraised us $40,000 under the appraisal we had done 30 days before hers for a home equity loan through another company!!!!! We never got the 2nd appraisal, we never got our $370.00 back and because of this faulty appraisal putting our home's worth way under they've upped the rate and want us to pay $300.00 more per month for a mortgage payment than originally stated with our home's actual worth. It's a big scam and there's some fishy stuff with NovaStar Mortgage and I urge people to stay clear. Now we're out $370.00 and no deal after 2 months!!!!!! They suck and we want everyone to know their scam
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#93129 Review #93129 is a subjective opinion of poster.



NovaStar Financial, Inc. is a financial service provider. Company offers its services through its subsidiaries: StreetLinks Lender Solutions, Advent Financial Services, Corvisa, LLC, and Company under corporate governance policies and practices. NovaStar Financial is headquartered in Kansas City, MO. Company offers customers to contact them my mail, by phone or via e-mail if they have any problems or questions. Also company allows to leave anonymous complaints. We site of the company contains all necessary corporate information, including annual reports, SEC filings, corporate governance, bond remittance statements and proxy statements. Company uses special policies to make sure all subsidiaries meet general company’s goals and standards.

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