Novastar Construction Group
Took my insurance check, cashed it and never came back
I entered into a contract with Novastar on Aug. 1, 2012 to have my roof replaced.
This was for hail damage to the roof. The estimate for this work was $9992.12. I signed by insurance check over to them on Aug. 1 in the amount of $7242.15.
I was called about a week later told they were going to start on my roof within the next week. Well they never showed up. That is when I started calling. I did finally speak with Jason who said he was one of the owners.
Stated they would be here to drop off supplies 11/3. Of course they never showed up. I began to call every office number available with no return call. I contacted the BBB in NY where the mane office was located.
This was now in Feb. 2013. BBB had no luck. I contacted an attorney, the letter was returned to him.
I then had to pull money from my 401k because my insurance was going to be cancelled because the roof was never done. I have never given up my search for these people. I know I will never see my money again. They are terrible people who take advantage of hard working folks that are just trying to get by.
I know this will not solve anything but makes me feel better just letting others know not to trust them.
I do know they no longer go under that name. I just hope one day they get what they deserve for all the hurt and financial struggle they have put people through.
We need to file a class action suit against NOVASTAR
Seems like NOVASTAR goes to cities hit by storms; advertises to get jobs; hires "SUPER NICE" salesmen who help the consumer get money from their insurance companies and then dissapears. That is exactly what happened to my family and I.
It's been 8 months and they are nowhere to be found. It seems as if they are now in Atlanta now doing the same thing.
There are plenty of people in this situation and what's amazing is that it's the same two names you hear over and over, Jason Chase and Louis Bernarducci. They need to be caught, put in jail and have all their assets taken away and hopefully recuperate at the very least some of the money they've stolen from people like myself.
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Verified ReviewerNova star construction
they owe me over 40 thousand off dollars work for them did alot of jobs and they bouce they havent pay me i got bounce checks i work for couple of month and jason kept telling me that they would pay me and never did i want my money company now called the restoration store they arfe in atlanta gergoia please everybody try and get these crooks for everything they have done they should be in jail and they should pay back everything they stole from other even for the hard work i did to support my family i struggle because of these crooks
Novastar Class Action Suit
Same stories as everyone who knows the company's name is familiar with. If you have had your money stolen by this company please contact novastarclassactionsuit@***.com.
Actions are being taken and if you want to be a part of it to re-coupe any losses, please contact immediately.
Please have all information available and accessible.
Any contracts or paperwork you may have signed; copies of canceled checks; documented paperwork from your banking institution supporting the transaction; and anything else you believe to be of importance. Victims more then likely will be in multiple states, so this will take some effort and time with communications; but if you have been wronged, the results will be worth the fight.
Super Pissed!
6 months ago I was scheduled for a roof to be replaced as promised that they could get my homeowners insurance to pay for it. That they did.
I was very pleased the salesman was really nice and he came threw on his promise. So when I received the check I eagerly contacted him immediately to schedule my roof. We picked out colors sign contracts and said his production manager would call to let me know when the work will be done. I waited patently for week then I decide to call.
They didnt know who I was and knew nothing of my roof. So I called my salesman he informed me that the paperwork takes a while for the paperwork to be processed give it a few more days. Finally I received a call almost 2 weeks later! The production manager tells me the roof will be done that saturday, No one shows up!
I call with no answer. They finally called and said tuesday no show! This happened 5 times. After a month of no roof Ny gets hit with the biggest storm in 50 years.
Half my roof blew off and my house was severely damged. Garbage cans of water filled my house. Ibegged them to refund my money. They wouldnt.
They wouldnt help with the repairs to the inside. 4 months later I have a roof that leaks and they are not answering their phone. I feel taken advantage of. Do Not Hire Them.
They have bad reviews all the web! My insurance company paid them 12k for a *** leaky roof and im pissed
Novastar took my money and ran.
Over a month and a half ago I paid them over $5K to replace my roof and gutters - have not heard one word back since they cashed my check. Two weeks ago I called to find out what was up.
Local office number no longer working (whoa! big surprise!) - so I called the 800 number on their website. Had to leave a message with a girl who was absolutely clueless and rude. Over an hour later I get a call from some guy that says they will be out within two weeks...
two weeks have past and I call the 800 number back to get same rude girl and leave a message. This is absurd. I will be filing a complaint with the BBB as well as contacting my state attorney's office.
BE WARNED!!! Novastar Construction Group is bush league at best.
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Do you have a picture of him. That name is very familiar
Not unusual for contractors. You will never see any of your money again and even if you did find them they would turn out to be bums with no assets and would file for bankruptcy if need be.
You might be able to take the money you lost as an itemized deduction on your federal taxes. Check it out.