Skip to content
  • Login
NovaCare

NovaCare

www.novacare.com
What is your customer experience with NovaCare?

NovaCare Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • NovaCare has 1.1 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Very good.
    Cons: None for now.

  • Recent recommendations regarding this business are as follows: "Don’t use Novacare", "Run!", "Nope!".

View full overview ›
Show reviews that mention
complaint customer service question business department customer service department rehab issues invoices
Filter review
Sort by
Meri Qht

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Benefits question for former Novacare employee

Would like to speak to customer service regarding that I worked for Novacare in 1995 and upon signing up for social security benefits I was made aware of a 401k retirement savings plan with plan number 13-3247***-*01. Please assist me with this

View full review
Ranger Wdw

Complaint the way I was treated

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

First time I went in for my pre-op front desk girl so incredibly rude didn't smile looked like we were annoying her and seemed frustrated with my question! I didn't write a review after that visit hoping it was a one time thing and that was a week before my surgery I was nervous and she didn't help I think her name was Shannon that I went v2 week after surgery my first out patient PT session again same thing rude unprofessional and did not want to answer any of my concerns I asked if she could please be a little nicer I just had surgery 2'weeks ago she said she was we left very disappointed my husband and I now have to figure out my PT for the future it's a shame my rehabilitation was not a priority of hers kindness and professionalism is a choice and she was unkind and rude!!!

I will not recommend Nova care Sheffield office Ohio!!! I hope you address this issue no one should be treated like that!!!

View full review
1 comment
Guest

What information or action could a receptionist not give/do that would make you leave?

Mikki Obc

Complaint dealing with your business department is the worst place I’ve ever dealt with.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

if you could talk to a customer service person and get your issues resolved and get the invoices you need it would be nice. I quit coming to Novacare rehab and I will never come back again not because of the rehab facility, but because your business department is impossible to deal with.

View full review

User's recommendation: Don’t use Novacare

Tired of being ignored?

PC collective complaint

Start a collective complaint today and gather other consumers facing the same issue with a company. By collecting 20 signatures, you can raise awareness, and your complaint will be sent directly to the company.

Start Collective Complaint
Eric A Glr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Reissue my Cheque #4351****(MEMO:34053****) This is Eric Agyapong, Baltimore MD 21206.

Check went to the wrong address. I received it about 2 weeks ago and it has expired.

My bank says it has to be re-issued by Novacare.

The amount is $210.00. So can you re-issue the cheque to me.

Eric Agyapong

4311 Furley ave

Baltimore MD 21206

View full review
Loss:
$210
Pros:
  • Very good
Cons:
  • None for now

Preferred solution: Full refund

Kevin H Knn

Doctors note to return back to work

Im feeling like I should be able to go back to work and complete my job assignments and only issue is I need note to return to work so if possible I need a note for me that NovaCare it up in attending which is on Pennsylvania Avenue or if so, I can email me a doctors note saying that Im able to go back to work will be greatly appreciate it really need to start taking care of my personal bills

View full review
Anonymous
map-marker New Orleans, Louisiana

Y'all put wrong doctor to send medicine too

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They sent my medicine to wrong doctor they sent it to woodlands instead of to my Beaumont doctor.I have been trying to contact them about this for a week

View full review
Carol G Qqb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They owe me $$

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

First, I was told that if I want to soften the blow of a big bill at the end (2 shoulder replacements and 1 knee replacement) I could put $20 or more each visit, which I did) towards the goal of paying it off more quickly.

Secondly, I got a random of $900 with services ranging from a few dollars to a few hundred. When I checked more closely they were charging my HUSBAND as the patient (who had not met d deductable nor the xoensld OOP expenses, not ME who had, and reached those

View full review
Loss:
$800

Preferred solution: Full refund

User's recommendation: Run!

Carol G Qqb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They owe me $$

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Again and again I have been told "allow 48 hours" before satisfying my complaint but it's been a year and a half and I still do t have an answer.

View full review
Loss:
$800

Preferred solution: Full refund

User's recommendation: Nope!

Hospitals, Clinics and Medical Centers Expert Talks

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

Who may need the 4th vaccine? Is monkeypox dangerous? Prof. Karen Jubanyik comments on the mask-optional policy, COVID booster shot, and the monkeypox.

Prof. Karen Jubanyik
Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article