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Nova Medical Products

Nova Medical Products

www.novajoy.com
What is your customer experience with Nova Medical Products?

Nova Medical Products Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Nova Medical Products has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing high price and limited insurance acceptance.

Positive Feedback

There are no clear positives in the submitted Nova Medical Products reviews; product effectiveness and support were not praised.

Negative Feedback / Risk Areas

  • Multiple Nova Medical Products customer complaints about unauthorized charges and billing with poor response on refunds.
  • Recurring monthly shipments and apparent subscription or auto-ship issues leading customers to ask to stop deliveries.
  • Product failures and safety problems reported for mobility devices causing injuries and a dangerous rollator seat design.

Key Takeaways for Future Customers

  • Check Nova Medical Products reviews before buying and confirm insurance acceptance and price expectations.
  • Monitor statements for unexpected charges and contact customer service immediately for billing or refund disputes.
  • Confirm subscription settings to avoid unwanted monthly shipments and assess mobility device safety before use.
View full overview ›

Media from reviews

Nova Medical Products - Nova Rollator with dangerous seat.
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Show reviews that mention
supplements email receiving bottle results nona card loss arrive email email joycedevore2022com
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Kathryn F Qbe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized use off my card and no results with product as promised

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Updated by user Aug 28, 2025

Do not order this product it’s a joke

Original review Aug 12, 2025

First, I never authorized you to use my card for $200. On Aug 10, 2025, I also took Nona for a full 3 months without 1 lb of weight loss, so I am very disappointed in this product.

Cons:
  • Didnt work

Preferred solution: Full refund

View full review
Anonymous
map-marker Saint Petersburg, Florida

To stop receiving this product every month .

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I receive a bottle of this product every month and finally have requested that this be stopped!!! Stay away! This product does nothing!

User's recommendation: DO NOT USE!!!!!

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Skylee Bcy

I bought some supplements on the 26th of...

I bought some supplements on the 26th of December. When I expect them to arrive? Email joycedevore2022@***.com

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Anonymous
map-marker Federal Way, Washington

Been injured more using knee scooter

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AI Highlights
  • After ankle surgery a sidewalk rut caused feet to hit the ground with pain, while the knee scooter ripped from hands and weight bearing not allowed.

About a week after ankle surgery I decided to get out of the house. My husband and myself were going to the local little store.

I hit a rut in the sidewalk and to keep from face planting, both my feet hit the ground. Worst pain ever. The knee scooters tires need to be different. I have had the handle bars ripped out of my hands more times then I can count.

Due to the constant jarring, my right wrist may need surgery. Due to the exceptionally amount times it was ripping out of my hands. So now, still not supposed to have any weight bearing yet, I have to walk.

Please fix the flaw. I'm pretty sure I'm not the only person this has happened to.

User's recommendation: Be extra careful of any ruts, pinecones sticks, pepples.

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Anonymous
map-marker Chetek, Wisconsin

Nova Rollator with dangerous seat.

AI Highlights
  • Medicare and insurance covered the rollator.
  • I slipped from the seat and injured my knees; backrest release is hard for arthritis; I won't buy Nova.
Nova Medical Products - Nova Rollator with dangerous seat.

I needed a new Nova rollator and my doctor filled out the necessary paperwork so Medicare & my supplemental insurance would pay for it. When it arrived I was moving from one apartment to another and went to sit on the seat to rest for a minute and slid down to the floor and hit both of my knees, which are already bad because of arthritis, twice.

They also changed how you release the back rest bar; anyone with arthritis would not be able to push in two little metal buttons and then pull it off. I spoke to someone in upper management at Nova and she said she was not aware they had changed the seat design.

I mentioned it was a liability as my brother sat on it and also slid off. I will never purchase a Nova product again.

Loss:
$250
View full review

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