Anonymous

Never do business with nova glass expert in northern virginia

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i contacted nova glass to replace 2 of my windows balancer. they estimated $250. they say the parts had to be custom order. they came back on same day saying they found one but will now cost $350. i agreed to installed them but they gave me rusty parts. when i pulled up and down to test. it was very hard to pull down. they claimed it's fine and it will ease over time, in the next 2 weeks. if any problems to call them. 3-4 weeks went by and it was the same. i called no answer. left voicemail, no answer. they never return my calls and have disappeared. never do business with this company. they are a fraud and ripoff. they may have change their business name or address.
View full review
Loss:
$350
Cons:
  • Honesty
  • Trustworthy
  • Quality
Reason of review:
Damaged or defective

Preferred solution: Full refund

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