Anonymous

Never do business with nova glass expert in northern virginia

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

i contacted nova glass to replace 2 of my windows balancer. they estimated $250.

they say the parts had to be custom order. they came back on same day saying they found one but will now cost $350. i agreed to installed them but they gave me rusty parts. when i pulled up and down to test.

it was very hard to pull down. they claimed it's fine and it will ease over time, in the next 2 weeks. if any problems to call them. 3-4 weeks went by and it was the same.

i called no answer. left voicemail, no answer. they never return my calls and have disappeared. never do business with this company.

they are a fraud and ripoff. they may have change their business name or address.

View full review
Loss:
$350
Cons:
  • Quality
  • Honesty
  • Service
Reason of review:
Damaged or defective

Preferred solution: Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article