Notino UK
Notino UK Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Notino UK has a 5.0 star rating based on 1 customer review. Reviewers value location, product diversity, and low price level, though one recent order had parcel damage and a disputed compensation outcome.
Key Takeaways for Future Customers
- Check packaging and report parcel issues promptly when ordering from Notino UK reviews.
- Expect competitive pricing and a wide product range.
- Keep evidence for claims about missing items and gifts.
Negative Feedback / Risk Areas
- Customer complaints about damaged parcels and missing promotional gifts, with refunds or compensation disputes.
Positive Feedback
Consumers note good location convenience, diverse product selection, and low price levels.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Notino UK has a 5.0 star rating based on 1 customer review. Reviewers value location, product diversity, and low price level, though one recent order had parcel damage and a disputed compensation outcome.
Key Takeaways for Future Customers
- Check packaging and report parcel issues promptly when ordering from Notino UK reviews.
- Expect competitive pricing and a wide product range.
- Keep evidence for claims about missing items and gifts.
Negative Feedback / Risk Areas
- Customer complaints about damaged parcels and missing promotional gifts, with refunds or compensation disputes.
Positive Feedback
Consumers note good location convenience, diverse product selection, and low price levels.
Media from reviews
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Parcel damage caused partial delivery lost, but refused to pay
- Package arrived damaged; items missing; three bottles expected, only two.
- Gift 30ml not included; only £3 credit; want replacement or £30 refund.
Company fixed the issue and I have been provided with apology. I send many e-mails and call the notino many times.
for the first time I cannot solve it because they said the lost item it for free, but actually it is part of my goods.
The Notino showed that buy over 85 pounds get a free gift. When I pick my package it was broken and my free gift fly away.Ultimately, they resent a free gift to me.
I actually bought a 100ml bottle of perfume and a 30ml bottle of perfume, and I was supposed to receive a 30ml bottle of perfume as a gift, but I didn't get the 30ml gift.
In fact, this gift is listed on your website as being worth about £30.
Instead, you only decided to give me a £3 voucher as compensation.
I do not accept this solution. The value of my lost goods is much more than three pounds. My request was to send me a new one, or give me a refund of 30 pounds.
Buying over £85 to get a 30ml free gift is your marketing ploy and I wouldn't shop on your website if it wasn't for the giveaway gift.
I picked it up from the local post office. You can ask the post office to confirm that the package was damaged when I picked it up.
I used to love you so much and even recommended your site to many friends, but the current solution is disappointing to me.
Preferred solution: Deliver product or service ordered
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