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Northwest Tire And Auto

Northwest Tire And Auto

www.northwesttireandauto.com
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Northwest Tire And Auto Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Overall customer sentiment from Northwest Tire And Auto reviews is mixed to negative; reviewers praise product diversity but report high prices and recurring service issues.

Positive Feedback

Reviewers value the diversity of products and services offered and note a broad selection of tires and auto services.

Negative Feedback / Risk Areas

  • Frequent Northwest Tire And Auto customer complaints about poor customer service and unhelpful staff.
  • Reports of billing and rebate problems, including a disputed 160.00 rebate that was reduced.
  • Concerns about high price levels and damage or battery issues after shop visits.

Key Takeaways for Future Customers

  • Expect wide product choice but verify rebates and get offers in writing before purchase.
  • Be cautious about customer service, document interactions for billing or refund disputes.
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Anonymous
map-marker Minot, North Dakota

Northwest Tire And Auto Service Review from Minot, North Dakota

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Battery died after staying in shop from 10 to 6 for balance.
  • Manager Mike laughed and said Northwest Tire is not responsible, and they were uncaring.

North west tire in dickinson,nd. I called to let them know that my battery was almost dead after sitting in their shop from 10 to 6pm for balance and alignment.

Their manager Mike laughed at me and said they are not responsible. What they didn't know it's that I also work as a tech in a shop and know doors get left open by accident and kill the batteries. I tried to explain this to Mike and it probably was an accident. Mike didn't care.

So don't bring your vehicle to northwest tire in Dickinson, nd. They are uncaring and overall suck at customer service

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old g Wcp

Lied about rebate

AI Highlights
  • A $160 tire rebate was advertised at Northwest Tire Court in Flint, MI.
  • The rebate check was $80 instead of $160.
  • Northwest offered no remedy.

Northwest tire court st flint mi. After calling i was told there is a 160.00 rebate on the tires i wanted.

When i arrived at the store there was a sign on the tires stating 160.00 rebate. I was told that was only on a Goodyear credit card, so i applied for and received it. When i got my rebate check weeks later it was for 80.00. I contacted the Goodyear co.

they said those tires were only 80.00. So i called northwest and they said sorry but nothing they can do.

so beware get it writing that you get the rebate they offer. I feel they falsely advertised this rebate knowing it would take weeks for me to find out when i received my check.

Loss:
$80
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