Anonymous
map-marker Hayden, Idaho
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#619945 
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BEWARE!!! Go someplace else!

BEWARE!!! These people LIE and tell you they're in your insurance network then you get a huge bill when it's discovered they are not. Here is my letter to Northwest Specialty Hospital after a year of doing battle with them and my insurance company, I urge you to go elsewhere: April 5, 2015 Northwest Specialty Hospital PO Box 1862 Scottsbluff, NE 69363 To whom it may concern: A year ago my wife went to your facility in Post Falls, Idaho, for a colonoscopy, something that should be covered 100% through the Affordable Care Act. When she asked if the facility was in our insurance network, the receptionist replied, "Yes". That was a lie! The facility was NOT in our network and thus we got charged over $1200.00 to which the enclosed check covers. We spent the next year battling with our insurance company and your facility to no avail. Your despicable deception results in not only us never using your facility again, but telling all our friends and posting it on social media that there are other alternatives and they should use them instead. You are the reason for the health care dilemma in this country, I hope you're proud but more so, I hope you fail and go out of business as soon as possible. Sincerely: Darrell Sparti
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Loss:
$1200
Cons:
  • Not in cigna network
  • Lied about being in network
Reason of review:
Problems with payment

Preferred solution: Full refund

Comment
Helpful

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