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Northwest Self Storage

Northwest Self Storage

www.nwselfstorage.com
What is your customer experience with Northwest Self Storage?

Northwest Self Storage Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Northwest Self Storage has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Take your belongings and go run run never look back".

  • Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

Kacie D Vis

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My storage should not be in action

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Hello, so you guys have my storage up for auction. When I received the 10x15, I paid 2 months in advance. That being said, I received a close-out receipt but did not receive an updated receipt. That being said, from 9/20/24 to 10/20/24 is 1 month, and from 10/20/24 to 11/24/24 is the 2nd month I had paid for. So currently, I am 2 months behind, meaning that as of today, I am due for my next payment, correct? I've had nothing but problems with your company, period, and I had an attorney say the same thing. I've always gotten receipts sent after a payment. What happened to those? He told me I got a close-out one and then I had to wait for my unit because he had to contact you guys. I paid for 2 units prior to the switch into the 10x15 unit. So, in all reality, I had paid for 1 month on two units, then paid 2 months in advance on the unit currently at auction. If you guys sell my belongings, I have grounds to sue. As of now, you guys currently owe me because I was out of both units in two days when I moved into the 10x15. Or, we can call it that I am current with payments and I will not have to pursue with further legal matters. Please call me before my belongings are unlawfully sold.

Thank you,

Sincerely,

View full review
Loss:
$400
Pros:
  • Joke

Preferred solution: We call it even maybe free rent for the hassle or just let me take mastiff and go but have them pay my first month at a new facility

User's recommendation: Take your belongings and go run run never look back

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