Complaint

We contacted Lyle Houk of Northwest Painters. He gave us a "cash" estimate to paint the exterior of our house. $4,500.00. We gave him $1500.00 to start. He changed the start dates three times. Brought a color of paint that didn't match what we had already like we asked him to. He called up one morning and said they were on their way out, 3 hours later still not here. We asked for a refund and we would find someone else as we could not just him because he lied so much. He said he would refund our money and that he would get a cashier's check, it never came. On Friday he said he would mail it on Tuesday, but over a week later still did not receive money. He said he spent it. He has lied and can not be trusted. We now have a section of our house that he painte an entirely different color that he we have live with until next spring when we get a new painter. We do not recommend this person. I made a statement about this on face book and two other people contacted me and said that this his his MO.
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ID
#1665970 Review #1665970 is a subjective opinion of poster.
Service
Northwest Painters Of Port Angeles Painting
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Full refund

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