Northwest Community Hospital

I came in an ambulance following a seizure. My nurse had no sense of urgency never asked if i wanted any water. I was breathing erratically no oxygen. I told them i felt like i was going to have another seizure the Dr. walked out of the room. When she came back she wanted me to take a head ct after a chest xray. I reluctantly agreed. Oh and when the employees saw my addiction history they asked suicide questions...I was there because of a seizure not an attempted suicide. Oh after i came back from the ct scan, there was a EKG machine sitting in the room. Over a hour goes by she comes back and says she needs the EKG. THEN WHY WAS I SITTING NEXT TO THE MACHINE FOR OVER A HOUR. AT THAT POINT I SAID I WAS LEAVING.

I came into emergency with paralyzed upper arms into shoulders and headache. The nurse was snarky when I asked her to remove the plastic, uncomfortable neck brace. I asked for a soft one, or something under my neck. She said you have to wear it for the scan. I explained that I had had neck surgery and have a plate and screws in the neck, and that I never had to wear that brace for head scans. She walked away aggravated with my response to her demand of wearing it. She then came back and said, "Oh I guess you don't have to. Then I said, "I'm sorry, but I have to urinate, can you help me please?" She said well can't you wait until after the scan? I said no, I really have a full bladder, she said well you'll have to use a bedpan, I said, my arms are weak and feel paralysed, she said well then we'll have to use a catheter. I asked if she could help me onto a camode, she said how can we do that if you feel your arms are paralyzed?...I thought forget it, she is very *** and just wanted to *** and get this all over. She then brought in a rubber device and placed it on *** and said "ok *** I tried, She would give a suggestion of my requests that had alternatives for comfort, after giving me the old fashioned way of using different equipment for peeing/scan with brace on neck...She had no clue. All of her responses were with "well this, or well that". Did she take the oath? Yes, I needed paid med, she gave me a morphine injection into the IV. After a half hour, I still needed something again for the pain. Received nothing. I asked for a full back scan, after the doctor said there was nothing wrong with me?! I felt like he thought I was one of those people who just come in with false symptoms and want pain drugs. They said you can leave now. I asked what the diagnosis was, he said nothing. Well I called my Primary Care doctor and I have to see him Thurs. I never received discharge papers, was told to just go. That there's nothing wrong with me. It's now the next morning and my gait is very wobbly. I can barely walk. Now I have to lose work for 2 days, until my doctor will look over and show me the discharge papers. The hospital should have done the spinal exam with my history of chronic back issues. So here I am not being able to walk properly and if I go back there to NCH, they will tell me there is nothing wrong. I have scoliosis, arthritis, I have osteo, I have spurs on certain vertebra's, and DJD. Very upset and disappointed in the way she, the nurse treated me, I told her to have a better day. The doctor didn't seem that he even cared, just told me to leave.

User's recommendation: If you experience this type of "help", either do not go back to that hospital, or ask for a nurse and doctor with decent manners, and that truly care, as in have had taken their oath. I'm a front liner as well, and they still acted that way. I understand tensions are high with this covid thing, but there is no excuse to be treated as if you are an idiot patient.