Northwest Chrysler Jeep Dodge Ram
Northwest Chrysler Jeep Dodge Ram Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Northwest Chrysler Jeep Dodge Ram has 2.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Buying process.
Cons: No free loaner program, Service, Technicians lack of knowledge about cars.Review authors value the most Discounts and Special Offers and Website. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Northwest Chrysler Jeep Dodge Ram has 2.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Buying process.
Cons: No free loaner program, Service, Technicians lack of knowledge about cars.Review authors value the most Discounts and Special Offers and Website. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Houston, Texas
WORST SERVICE DEPARTMENT EVER!
I purchased my 2015 Jeep Renegade a little over a year ago, and EVERY TIME I take it to the dealership to get something done (I always set appointments to avoid waiting) I end up waiting an entire day, even for something as small as an oil change. I don't understand how these dealerships house an umbrella of brands, but don't have service departments big enough to accommodate.
I have been without my car for 3 days behind a check engine light. I call to see about my car and I get told that my car has not been assigned a technician and has not been to the shop yet. On top of that they do not offer complimentary loaners...well, if you know that you have a SLOW service department and people are going to be without their cars for days at a time, shouldn't you at least offer a FREE rental service.
Don't get me wrong, they offer rental services, but only if you pay the extra amount a month. This is ridiculous and they need to find a way to fix their service departments because I do not pay my monthly CAR note to be without my car.
- Buying process
- Technicians lack of knowledge about cars
- Service
- Time for service
Preferred solution: Let the company propose a solution
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The same thing happened to me sevral times in Jeddah Saudi Arabia,
Al nahkeel center.
I sent my driver with a set appointment. But unfortunately the staff over looked him and allowed Saudi national a head of him.
I made a complaint, waiting for the feed back