filters
state:
Show
city:
Show
category:
Show
product:
Show
Wow! Just WOW!! I called Customer Service because I had back ordered, yet unreceived items from several months ago. I got James as a service representative. I have NEVER had a rep spend sooooo much time with me, trying to resolve my issue. He was amazing and so kind and patient. It turned out that over half my problem was ME.... but the remainder James took care of without a second thought. I see that others have been unhappy with Northstyle,...
Read more
4.3
#1005985
In 2015 I purchased a $100 gift card. They didn't mention a charge but they tacked $5.95 onto the cost. In 2016 I purchased two more gift cards: one for $50 and one for $100. They added a $2.00 charge for both of them even though they simply looked like pieces of xeroxed papers with the picture of a check and the amounts inserted. I didn't dispute the $7.95 BUT last weekend I was reviewing my end-of-year summary from charge account used and...
Read more
#995340
First the good....I do like their clothing a lot. Nice quality and fits well for my body type. They have always been a bit slow but nothing like the last order I placed. Trying to get them to actually PROCESS and SHIP an order is beyond my level of patience at this point. I tried to order 5 items in mid December. After a week without any confirmation of shipping or charge on my debit card, I emailed "customer service" (very loose term with this...
Read more
Anonymous

Anonymous customer service doesn't answer e-mail inquirys in my experience.
Never.

2.2
I didn't like
  • Whole experience was frustrating
#993851

Northstyle Cancellation Policy Review

#983049
2.1
Yes, its just showed up on Express card have to cancel now. What a pain for tricks.
Comment
Show

Northstyle Vip Membership Review

#934097
I don't think I signed up for $15 a month charge on my card. I don't want that and wouldn't have agreed to this had I known
Comment
Show

Northstyle Customer Care Review

#933030
1.2
There is no customer service ! They only have a recording...am SOL...Been waiting for 3 weeks for an in stock item...sick. DO NOT ORDER FROM THIS COMPANY !!
Comment
Show

Northstyle Customer Care Review

#927519
Horrible .. I was spoken to like an ***.. Waiting already 2 weeks for my order .. 200. 00 dollarses .. First call I don't know .. Call Wednesday ..I did .. And it was so rude .. I will never order again.. I
Comment
Show
My BF and I placed an order for about $450 on December 11, 2016. This was part of my Christmas present. It has not arrived yet, January 18, 2017. His debit card was charged immediately. This is usual in my experience. Usually you are charged when the order ships. If something is backordered, you aren't charged for that item until it ships. He has called three times and been told "it will be shipped tomorrow." I'm now trying to get a tracking...
Read more
What customer service? Doesn't exist. I placed an order on 1/3/17. Received an email immediatly confirming my order. On 1/10/17 having had no further contact regarding the status or shipping info, I messaged "customer service" through their website and promptly received a reply acknowledging receipt. 1/11/17 I nessaged them a second time (less politely) and received the same acknowledgent reply. On 1/12/17 I phoned and was told my order was...
Read more
order was placed 1/4/2017..Today 1/12/2017 it was shipped..Joined the VIP club and did NOT get the promised discount!!!! This company is about an hour away from my address and it took them this long to ship. Like the others that have complained I called Customer Service and emailed them without a response. Such a shame as they have nice things that I like. Please don't waste your time with this company.. Shame on you NORTHSTYLE!!!!!!!!! I am...
Read more
1.0
I liked
  • Catalog
I didn't like
  • Customer service practices
#989754
North style has a scam going and I caution all buyers to beware. When you place an internet order and get to the end of the order process, they ask you if you want to save some percentage or other and get free shipping. Of course, who doesn't want that. When you click yes, you are auto enrolled into their so called VIP program to the tune of $14.95 a month. I will never buy from this company again and I caution all buyers to beware when...
Read more
#988033
I order from JJill now for almost 20 years and when they say free shipping, IT IS FREE SHIPPING AND LABEL INCLUDED PUT IT ON PKG. TAKE TO POST OFFICE AND OFF YOU GO NO CHARGES. Also Jjill is a very expensive company and have wonderful clothes and they last a long time might be pricey but very much worth it. NORTHSTYLE: Northstyle has a terrible customer service ways when it comes to ordering clothes, as far as I am concerned and their clothes...
Read more
3.5
I liked
  • Clothes i have kept
I didn't like
  • Customer service and non clear details about returns
#987181
I should have read the reviews here first, or at least Northstyle's shipping information in more detail before ordering. I got suckered into their free shipping offer and ordered two small (lightweight) jewelry items on December 17th. In order to speed up the order, I paid the extra $4.95 for "rush service." What a joke. The package is scheduled to arrive on December 28th! I didn't read that they don't ship on weekends and found out when I...
Read more
#976625

Contact Northstyle

Headquarters Address:
NorthStyle
2 BITS Trail P.O. Box 3336
Chelmsford, MA 01824-0936
Phone:
(877) 756-4075
More

Companies similar to Northstyle

I ordered earrings for my aunt and after a month of waiting and never being notified of their status I contacted them and was told they were on back order and would be shipped out within the week. A couple of weeks later, I check online and the order had been canceled. I was never notified. I called 3 times and requested I speak with a manager and was told 2 times that a manager wasn't available and would need to call me back. The other time I...
Read more
1.0
#975682