Tim B Afq

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Verified Reviewer

Horrible Experience

NorthStar is the biggest money grab in all of youth hockey. They make you a whole bunch of promises to get you to sign up and then dont deliver on any of them. We tried reaching out to talk through things with them but once they have your money they will ghost you. Do yourself a favor and avoid this program.
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Loss:
$750

Preferred solution: Full refund

1 comment
Guest

Very interesting because my son had a fantastic experience with them. Best hockey experience he's ever had.

Great coaches, kids, families. Definitely worth our time and money.

Allen A Vfu

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Verified Reviewer
| map-marker Westborough, Massachusetts

Buyer Beware!!!

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Stay away from this company and their bad business practices. Starting with the co owner that calls himself a scout and coach to the rest of their incompetent staff. I can go on and on about how they are only money hungry and dont car about development at all. I will keep it short and sweet. My son is going into his 7thg year of tier 1, and we have been to a lot of tournaments in that time, and I have been to some money grab, NorthStar Elite is by far the worst. I wish I read the reviews before sending them money!! Stay Away!!!Fraud!!!
View full review
Loss:
$2000

Preferred solution: Full refund

User's recommendation: Stay Away!!!

Anonymous

Gross Incompetence

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North-Star Elite hockey is the worst company Ive ever dealt with after spending 25+ years in the industry. They are negligent in every action and continue to amaze me with how inept they prove to be. North-Star Elite is the last place you should seek to invest your time and money.
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User's recommendation: Find a different program

1 comment
Guest

The co-owner can't really skate well, hard to imagine him teaching or developing any skating skills.

Anonymous

THESE GUYS ARE HORRIBLE

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Not enough space to detail their incompetence. They will over promise services and hardly ever deliver, but are quick to take your money.
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Preferred solution: Deliver product or service ordered

User's recommendation: Find another Hockey program

Scott S Giq

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Verified Reviewer

Over Promises Under Deliver

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NORTHSTAR Elite Hockey LLC over promises and under delivers. Purchased products that were never delivered, contrary to their refund and return policy. I still have not received resolution 6 months later. Additionally, during another purchase I had to contest charges through a credit card company to gain resolution. North Star still retain money from products never delivered. The staff is incompetent and over claims achievements and successes, sometimes without the approval of the orgaization.
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Loss:
$56

Preferred solution: Full refund

User's recommendation: Don't walk Run from this organization.

2 comments
Shahzaib Umk

Your kid must not be very good at hockey. That’s too bad.

Guest

Totally agree, this company is one clown short of a circus.. This organization has a terrible reputation.

They are money driven and the development of players is the last consideration. I fail to understand why others have not posted to warn other consumers.

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