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Northside Material Brokers

Northside Material Brokers

www.northsidematerialbrokers.com
What is your customer experience with Northside Material Brokers?

Northside Material Brokers Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Overall Customer Rating and Sentiment

2.9 star rating from 1 review; consumers are mostly neutral with concerns about trust and order handling.

Positive Feedback

Reviewers value the website and the diversity of products, and note the company has a low price level.

Negative Feedback / Risk Areas

  • Customer complaints about canceled orders after purchase related to increased shipping costs.
  • Poor customer service communication when resolving order issues.
  • Problems with exchange, refund and cancellation policy and perceived failure to honor advertised sales.

Key Takeaways for Future Customers

  • Read Northside Material Brokers reviews and check shipping terms before ordering.
  • Expect potential billing or refund issues and confirm order details if price changes occur.
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They cancelled order due to increase in shipping costs

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AI Highlights
  • Order canceled after payment; shipping costs were higher.
  • No call to discuss; error on their part; I won't buy again from Northside.
Contains 1 confidential file for company representatives
Updated by user Jul 10, 2023

Lo and Behold! I received an email from this company today advising that I had requested cancellation of the order.

I sent back an email telling this that was an outright lie!

They cancelled due to the shipping being higher than they had expected. What a ridiculous way to run a company!!

Original review Jul 10, 2023

Ordered a grill, on their website, and paid according to price and shipping. A few days later I received an order cancellation notice.

I called them and asked why the order was cancelled. I was advised that the shipping costs were more than they charged me. First, why didn't they call and discuss this with me? Second, as I explained to them, the error was on their part, and they should have honored the sale.

I definitely will not do business with these people again.

I feel they cannot be trusted to honor what they advertise. No, I do not recommend Northside Material Brokers in Atlanta, GA.

Cons:
  • Not trustworthy

Preferred solution: Deliver product or service ordered

User's recommendation: These people cannot be trusted to honor a sell.

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