Charles B Vge

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They cancelled order due to increase in shipping costs

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Northside Material Brokers - They cancelled order due to increase in shipping costs
Updated by user Jul 10, 2023

Lo and Behold! I received an email from this company today advising that I had requested cancellation of the order.

I sent back an email telling this that was an outright lie!

They cancelled due to the shipping being higher than they had expected. What a ridiculous way to run a company!!

Original review Jul 10, 2023

Ordered a grill, on their website, and paid according to price and shipping. A few days later I received an order cancellation notice.

I called them and asked why the order was cancelled. I was advised that the shipping costs were more than they charged me. First, why didn't they call and discuss this with me? Second, as I explained to them, the error was on their part, and they should have honored the sale.

I definitely will not do business with these people again.

I feel they cannot be trusted to honor what they advertise. No, I do not recommend Northside Material Brokers in Atlanta, GA.

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Cons:
  • Not trustworthy

Preferred solution: Deliver product or service ordered

User's recommendation: These people cannot be trusted to honor a sell.

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