New Reviewer

Billing

They need to help the patients.we are not trained as they are in billing. Better research with insurances claims.
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#4519543 Review #4519543 is a subjective opinion of poster.
Location
Chicago, Illinois
New Reviewer

North shore connect either does not how to bill patients, or has too few workers. I have been forced to send my insurance and northshore documents more than once. If I don't call my insurance,...

1.0
They need to focus more or hire more reps. I had to get between them " northshore and my insurance cause northshore doesn't respond to my insurance. They keep billing me with increases. Need to be more proactive!!

User's recommendation: Do more for the little people who can't afford big bills.

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#4519535 Review #4519535 is a subjective opinion of poster.
Location
Chicago, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Sign up to book Dr visit

Cant seem to be able to register based on your third party credit verification questions. Need disappointed with the process as a potential new patient.
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1 comment
#2282398

Well, took a Ferritin Test. My iron level was 600, the highest on the range is 300.

She is leaving network in Dec.

She didn’t order new blood test in case of error and made no recommendations other than redo next year. She just wants to get out the door.

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#4140358 Review #4140358 is a subjective opinion of poster.
Location
Park Ridge, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

I attended ER at Northshore Glenbrook hospital. People are just bodies not people. No Ona cares. Horrible feeling

1.0
I had to wait 7 hours in ER to get CT SCAN test results And only one doctor is available I will share horrible news with everyone I know so they thing twice to go to northshore or not

User's recommendation: Chose another provider.

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#3909142 Review #3909142 is a subjective opinion of poster.
Location
Novomoskovsk, Central Federal District
Cons
  • No respect to patients
  • Long wait lines
  • Horrible service
Preferred solution
Full refund
New Reviewer

I'm experiencing insult my dignity of receptionist in northshore in linconshire

the receptionist is unrespectfull in northshore in lincolnshire this is happened aroung 5:10 PM May 13,2022
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#3574382 Review #3574382 is a subjective opinion of poster.
Location
Lincolnshire, Illinois
Preferred solution
Give her disciplinary action

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Unresolved issue

ICouldnt submit complaint because I am being notified that my name needs capital, number, etc. In order to submit! I think I know my name.

User's recommendation: Good luck and if you think you are not following directions you probably are but the site is all screwed up.

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#2462446 Review #2462446 is a subjective opinion of poster.
Location
Skokie, Illinois
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Constant repetition of same test results and make appointments on my portal.

I called the helpline, They connected me to a complaint department. Person answered from the Lake Forest hospital didnt know there was such a department. By now the entire situation was mind boggling. It was suggested that I turn off my notifications, I mentioned that if I turn off notifications If I do that, how will I know when a new notification is posted? This person was going to send this information to some other office (which by now I dont remember who that would be) If you are having a hard time trying to make sense out of all my post, so am I! As of now, someone from some department will call me to ( maybe) resolve this! Wish me good luckI

User's recommendation: Good luck trying to address any complaints!

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#2462356 Review #2462356 is a subjective opinion of poster.

Impossible to get information

1.0
I get a message saying that I have a review of my last meeting with doctor. But it is impossible to get that information. NS Connect is amateurish and certainly impossible to use. What the *** is wrong with those people?
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#2389919 Review #2389919 is a subjective opinion of poster.
Location
Wilmette, Illinois

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