Product fitment

Wasn't able to talk with a representative so I may have to go elsewhere for my purchase please give me a call at 928-300-****
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ID
#3161625 Review #3161625 is a subjective opinion of poster.
Location
Phoenix, Arizona

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Verified Reviewer
New Reviewer

Terrible company with inadequate staff and management

This company is absolutely terrible. They have inadequate staff, management and customer service! We bought over 11k in products from this company and had issues with them not sending the correct products, no hardware, bolts, brackets etc. They admitted their warehouse is inadequate and made a mistake but refuse to send the missing parts needed. We have gone back and forth (emails and phone calls) with the company and even the owner with no results, they do not care about their customers at all. We had to file disputes, this company is a waste of your time. SPEND YOUR MONEY ELSEWHERE SO YOU GET WHAT YOU PAY FOR!

User's recommendation: Do not do business with them.

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ID
#3120616 Review #3120616 is a subjective opinion of poster.
Location
Fort Worth, Texas
Loss
$1100
Preferred solution
Apology

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Verified Reviewer
New Reviewer

Missing item

I recently placed an order which I received partially. After a month, they can't tell when the remaining item will ship. Therefore, I asked for full refund because the part received is useless without the rest of the order. What I got was that I have to pay for shipping cost for the delivered part if I want to return it. They advertise an excellent customer service but after today's experince I would take my business somewhere else.

User's recommendation: Will never purchase from this vendor again!!

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ID
#2548752 Review #2548752 is a subjective opinion of poster.
Preferred solution
Full refund

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