NorthParkCenter
NorthParkCenter Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied and recent recommendations say "Go somewhere else."
Positive Feedback
There are no noted positives in recent feedback; reviewers did not report helpful customer service or timely service appointments.
Negative Feedback / Risk Areas
- Repeated missed callbacks and unclear oil change coverage led to frustration.
- Long wait times for a simple service appointment caused customers to leave for a competitor.
- Multiple NorthParkCenter customer complaints focus on poor customer service and communication.
Key Takeaways for Future Customers
- Read NorthParkCenter reviews before booking and confirm oil change coverage in writing.
- Call ahead to verify appointment timing and consider alternative dealers if prompt service is required.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 2 customer reviews; consumers are mostly dissatisfied and recent recommendations say "Go somewhere else."
Positive Feedback
There are no noted positives in recent feedback; reviewers did not report helpful customer service or timely service appointments.
Negative Feedback / Risk Areas
- Repeated missed callbacks and unclear oil change coverage led to frustration.
- Long wait times for a simple service appointment caused customers to leave for a competitor.
- Multiple NorthParkCenter customer complaints focus on poor customer service and communication.
Key Takeaways for Future Customers
- Read NorthParkCenter reviews before booking and confirm oil change coverage in writing.
- Call ahead to verify appointment timing and consider alternative dealers if prompt service is required.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Very poor customer service
- Oil changes were included for the first year or two.
- Coverage calls promised but not returned; reminders came; 11:00 appointment had a 2-hour wait.
When I purchased my Subaru, I was told that oil changes were included for the first year or two (can't remember which). When I called Northpark Subaru for a service appointment, I asked if the oil change was covered.
I was told someone would call me back that day (never happened). The next day, I received a call reminding me of my appointment. Once again, I asked if the oil change was covered. Again, I was told someone would call me back that day (never happened).
The next day, I showed up on time for my 11:00 am appointment and was told "we're running a little behind" and I would have to wait 2 hours FOR AN OIL CHANGE. I left and had my car serviced by a competitor.
User's recommendation: Go somewhere else.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery poor customer service
- Oil changes were promised included for the first year; no one called about coverage, and at 11:00 I was told the oil change would take two hours.
When I purchased my Subaru, I was told that oil changes were included for the first year or two (I can't remember which). When I made an appointment for an oil change, I asked if it would be covered.
I was told someone would call me later that day (didn't happen). The next day I received a call reminding me of my appointment. Again, I asked if the oil change was covered. Again, I was told someone would call me back that day (didn't happen).
I arrived on time for my 11:00 am appointment, and was told they were "running behind" and the OIL CHANGE would take two hours. I left and got my car serviced at a competitor.
User's recommendation: Go somewhere else.
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