Northfield savings Bank
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New York, New York
Teller refused to take my mortgage payment
- - Mortgage payments aren't accepted at the branch; mail them.
- - I used online bill pay to send a check; a $5 transfer fee was quoted, then a free check.
Instead of mailing (they do not have online banking!) my mortgage payment, I drove to my Bank branch to make my monthly payment. The teller explained that they do not accept mortgage payments.
I explained that the payment would be received after the grace period. She argued that it was due on the first and I would have to mail it. I got it there on time and figured out how to get around their archaic computer system. I just have Sovereign Bank, (which has free online bill pay) send a check to them.
they are the worst bank! I also wanted to transfer $10,000 to the bank across the street.The teller told me there was a $5 check fee. I then asked how much it cost for cash.
She said nothing, I then asked for the cash. She responded, never mind and gave me a check for no charge.
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Northfield Savings Bank is in VERMONT...this review is talking about service for Northfield Bank in NEW YORK....not the same place.