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Northfield Bank

Northfield Bank

www.enorthfield.com
What is your customer experience with Northfield Bank?

Northfield Bank Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 1 customer review; consumers are mostly dissatisfied. Recent recommendation: Get more help.

Positive Feedback

There is minimal positive feedback; the sole review notes no strengths besides prompting the bank to improve service.

Negative Feedback / Risk Areas

  • Reports of a disrespectful teller and unprofessional in-branch interactions reflect common Northfield Bank reviews.
  • Customers report phone lines unanswered and poor customer service when needing help.
  • Problems paying bills and related billing issues were cited in Northfield Bank customer complaints.

Key Takeaways for Future Customers

  • Expect potential difficulty reaching support by phone and consider confirming in-branch staffing before visits.
  • Monitor bill payments closely and verify transactions due to reported billing problems.
  • Consider service alternatives if responsive customer service is a priority.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Brooklyn, New York

Problem paying my bills

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Very disrespectful teller so unprofessional, trying to close my account with you, and horrible service , difficulty talking to someone could help . I wouldn't recommend at all I think thats enough

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Ralph L Nst

Need to talk to someone

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No one pick up phone says no one there get a 24 hour system like other banks please I need to talk to someone

Preferred solution: Talk to someone

User's recommendation: Get more help

View full review

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