Northeast Synthetic Turf
Northeast Synthetic Turf Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Northeast Synthetic Turf has 1.2 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros.
Cons: All cons.Recent recommendations regarding this business are as follows: "Steer clear", "Avoid this business at all costs", "Do not use this company", "Avoid doing business with this firm, do not provide any deposit".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Northeast Synthetic Turf has 1.2 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros.
Cons: All cons.Recent recommendations regarding this business are as follows: "Steer clear", "Avoid this business at all costs", "Do not use this company", "Avoid doing business with this firm, do not provide any deposit".
Most users ask Northeast Synthetic Turf for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Scammed me
Tom at Northeast Synthetic Turf scammed me out of $9,000
He took my deposit and I have not seen him since. Never did the job and then offered me a refund many times but never came through. Typical scammer Ive dealt with them before.
Now were going to court because he either wont pay me or cant afford to pay me back
- Scammer
Preferred solution: Full refund
User's recommendation: Steer clear
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Tom is a Scam Artist!
I should have read and listened to your negative reviews Tom. Your company never showed up to do the project, and still have not refunded my money.
I wrote the $9000 check 6/30 and have not seen a penny from you back yet.
I have filed a Civil Case against you in the Clinton MA Courthouse and submitted a BBB Complaint. Please refund my money so I can move on from this.
- No pros
- All cons
Preferred solution: Full refund
User's recommendation: Avoid this business at all costs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor follow up
When installed, there were two visible seams.Said to give it some time and settle in.I agreed.
It never settled in (months later).
Has promised to fix (sending my best guy).Never showed,never called.
Sent another text, no response
Sent another text and set a time and date.Never showed, never called.
Texted again
No response
Finally agreed to another date and missed that one (have all documentation to substantiate my comments).
Texted and no response again!!
Called his cell phone and said something came up.Can I call you back in 5 Minutes?
Never called, never showed up.
I guess he wants a reputation for this kind of review, but it's factual and I am not happy with his lack of action.
I think he tells alote of stories,so many, he cannot remember what he said.
"BUYERS BEWARE".
Not reliable,not fair with his customers.
Preferred solution: Fix problem
User's recommendation: Do not use this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fraud
I entered into a contract with Northeast Synthetic Turf and its owner, Thomas McNamara for the installation of some artificial turf at my home on October 22, 2020. I paid a 50% deposit of $1,100 at the time as required by their contract because I was anxious to get the job completed.
I was assured the job would be done quickly and the contract was noted to be completed "ASAP". That deposit was cashed the very same day.
For the next 3 months I repeatedly communicated with Mr McNamara by text to determine the installation date and was given one excuse after another. All of the correspondence is documented on my text account. In December, with no work having been done, I requested a refund of my deposit in accordance with the terms of the contract (client is entitled to a refund if the work is not performed within 45 days).
Between January and now I received repeated assurances that my deposit would be returned but Mr. McNamara has not followed through. My attorney sent a formal legal request that was never answered. I filed a claim in New Hampshire small claims court and was awarded a judgement in my favor in April due to the fact that Mr.
McNamara never responded to the filing.
After reviewing the Better Business Bureau and Yelp websites, something I should have done prior to contracting with Mr. McNamara, it is apparent that I am not the only customer that has fallen prey to this behavior. Many others have experienced the same treatment by this man and his company and have voiced their concerns.
Earlier this week I also filed a claim with the Better Business Bureau. I am still waiting for a refund of my $1,100 deposit
Preferred solution: Full refund
User's recommendation: Avoid doing business with this firm, do not provide any deposit
Sorry for your troubles bro, your not the only one to get taken by this snake. He usually just screws women, he’s afraid of men!!!
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Ya, he has a Facebook account under his name ,Thomas McNamara and if you read it you’d think he was running the state he’s so *** busy.But it’s all lies. He’s the king of bait and switch.
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