Northcutt Custom Homes Reviews
Unbelievable and disappointing
Lack of accountability
Northcutt Custom Homes - the experience was pleasurable
Northcutt Custom Homes, lack of accountability, DO NOT TRUST
Northcutt Custom Homes has not completely resolved the flooding issue. NCH did NOT replace the vapor barrier as specified by a business hired by NCH. NCH simply tossed the old and mudcaked vapor barrier underneath the house. We paid to have proper vapor barrier installed ourselves.
The dirt also needed to be raised along the front of our house to prevent flooding. We paid for that ourselves. Based on the difficulties I had with Mr. Northcutt when he was "willing" to fix the issue I have decided to not seek reimbursement from the mentioned charges.
I also know for a fact that the sub floor in at least one town home in Park Place was only screwed in the corners and nailed down elsewhere. That means the owners must deal with a creaky floor in a home less than 3 years old. Mr. Northcutt claimed his orders were to "glue it and screw it". Obviously that didn't happen. Were the floors screwed down in the rest of the townhomes according to Mr. Northcutt's instructions? Did he hire the same contractors to work in other homes?
Northcutt Custom Homes has since worked with me in resolving my issue. Vaden has apologized multiple times and acknowledged that he was way being in repairing my crawl space. I have asked pissedoffconsumer.com multiple times to remove this review.
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The problem was caused due to the septic system design which is drawn up by the State of TN Environmental Department. We can only install these per their drawings with a certified septic installation contractor, which we did.
The State came out inspected and approved the system. After a few months, he noticed water on top of the ground and contacted the Environmental Dpt. The State then modified the septic system design to add a curtain drain around the perimeter.
It had nothing to do with our foundation grading or anything we did wrong. We tried to explain this to the homeowner but he thought we were to blame so we paid for the curtain drain to be installed.