North Star Dodge Chrysler Jeep Ram
North Star Dodge Chrysler Jeep Ram Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
North Star Dodge Chrysler Jeep Ram has a 1.0 star rating based on 2 customer reviews with mostly dissatisfied sentiment and 100% unfavorable distribution; recent recommendations include "This place is awful".
Key Takeaways for Future Customers
- Check North Star Dodge Chrysler Jeep Ram reviews before visiting.
- Expect issues with warranty repairs and follow-up service appointments.
Negative Feedback / Risk Areas
- Frequent customer complaints about misleading sales, long waits, and unresolved repairs.
- Problems reported with extended warranty handling and service department communication.
Positive Feedback
Some customers praised the service department as helpful and courteous.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
North Star Dodge Chrysler Jeep Ram has a 1.0 star rating based on 2 customer reviews with mostly dissatisfied sentiment and 100% unfavorable distribution; recent recommendations include "This place is awful".
Key Takeaways for Future Customers
- Check North Star Dodge Chrysler Jeep Ram reviews before visiting.
- Expect issues with warranty repairs and follow-up service appointments.
Negative Feedback / Risk Areas
- Frequent customer complaints about misleading sales, long waits, and unresolved repairs.
- Problems reported with extended warranty handling and service department communication.
Positive Feedback
Some customers praised the service department as helpful and courteous.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
This place is awful
Fraud and misleading I would never ever Recommend this place,have you there for up to 8 hours to just mislead you to run credit
Preferred solution: I want all these banks removed! What kind of people they have running there location, I had insurance put on a vehicle I need Received and had to pull out the car lot with no insurance no longer on my own personal vehicle I want to do a formal complaint.
User's recommendation: This place is awful
Complaint and inquiry for help
- - Dealerships in my city have been a hassle; warranty issues since 2017, fuse not fixed, 12V outlet and connector missing, hubcap blamed on me.
Since 2 wk i bought suv been put off by dealerships in my city. In sept 2017 i finally was able after.
Calling MY EXTENDED WARRANTY. ..supposely NSTAR DODGE fixed my issues ? NOT EVEN.. Now am tol again to come back 3rd week of jan.2019 for a fuse i paid.
N didnt auth to replace and problem is not fixed to my 12v dc outlet not working n window cleaner repkaced now missing a connector.
Also not working. Help.MGR is toi busy n they messed up my hubcap n blame me that i hit a curb..
Two thumbs up for service department!
Service department was so helpful, informative and courteous they made it a very pleasant experience! Wouldn't take my truck anywhere else!!
San Antonio, Texas
THEY KEPT THE CAR FOR 4 DAYS, NOTHING RESOLVED
- - Took Jeep in; 2-3 day estimate, but four days passed with no fix.
- - Mechanic lost part; on day four, car not ready; recall issues unresolved.
I TOOK THE JEEP IN TO NORTH STAR DEALERSHIP (SAN ANTONIO, TX) ON TUESDAY, 07/21/15 AT 7:00 A.M. SAM, AGENT SAID 2-3 DAYS MAX.
4 DAYS LATER, NOTHING HAS BEEN FIXED. ON 4TH DAY, SAM SAID CAR NOT READY. MECHANIC LOST PART, HAD TO RE-ORDER. DEALERSHIP CLOSES AT 6 P.M.
I WENT THERE IN PERSON AT 5:30 P.M. TO CHECK STATUS. AT THAT TIME, SAM TOLD ME THAT OUT OF 3 RECALL ISSUES THAT NEEDED TO BE RESOLVED, ZERO WERE DONE. I SPOKE TO NOE HERRERA, MGR.
WITH NOTHING RESOLVED THERE EITHER.
I WAS THINKING ABOUT BUYING A NEW JEEP, BUT, WILL CERTAINLY NOT BUY FROM THIS PLACE. HORRIBLE SERVICE.
Preferred solution: Deliver product or service ordered
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