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This place is awful

1.0
Fraud and misleading I would never ever Recommend this place,have you there for up to 8 hours to just mislead you to run credit

User's recommendation: This place is awful.

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ID
#2777535 Review #2777535 is a subjective opinion of poster.
Loss
$120
Preferred solution
I want all these banks removed! What kind of people they have running there location, I had insurance put on a vehicle I need Received and had to pull out the car lot with no insurance no longer on my own personal vehicle I want to do a formal complaint.
New Reviewer

Complaint and inquiry for help

1.0
Since 2 wk i bought suv been put off by dealerships in my city. In sept 2017 i finally was able after. Calling MY EXTENDED WARRANTY. ..supposely NSTAR DODGE fixed my issues ? NOT EVEN.. Now am tol again to come back 3rd week of jan.2019 for a fuse i paid. N didnt auth to replace and problem is not fixed to my 12v dc outlet not working n window cleaner repkaced now missing a connector. Also not working. Help.MGR is toi busy n they messed up my hubcap n blame me that i hit a curb..
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#1443023 Review #1443023 is a subjective opinion of poster.
Location
San Antonio, Texas
Service
North Star Dodge Chrysler Jeep Ram Car Repair
Reason of review
Order processing issue

Two thumbs up for service department!

5.0
Service department was so helpful, informative and courteous they made it a very pleasant experience! Wouldn't take my truck anywhere else!!
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#1053563 Review #1053563 is a subjective opinion of poster.
Reason of review
Good customer service

THEY KEPT THE CAR FOR 4 DAYS, NOTHING RESOLVED

I TOOK THE JEEP IN TO NORTH STAR DEALERSHIP (SAN ANTONIO, TX) ON TUESDAY, 07/21/15 AT 7:00 A.M. SAM, AGENT SAID 2-3 DAYS MAX. 4 DAYS LATER, NOTHING HAS BEEN FIXED. ON 4TH DAY, SAM SAID CAR NOT READY. MECHANIC LOST PART, HAD TO RE-ORDER. DEALERSHIP CLOSES AT 6 P.M. I WENT THERE IN PERSON AT 5:30 P.M. TO CHECK STATUS. AT THAT TIME, SAM TOLD ME THAT OUT OF 3 RECALL ISSUES THAT NEEDED TO BE RESOLVED, ZERO WERE DONE. I SPOKE TO NOE HERRERA, MGR. WITH NOTHING RESOLVED THERE EITHER. I WAS THINKING ABOUT BUYING A NEW JEEP, BUT, WILL CERTAINLY NOT BUY FROM THIS PLACE. HORRIBLE SERVICE.
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#671486 Review #671486 is a subjective opinion of poster.
Location
San Antonio, Texas
Reason of review
Poor customer service
Loss
$200
Preferred solution
Deliver product or service ordered

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