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Bad follow up! No service!

North Point Chrysler Jeep Dodge Ram - Bad follow up! No service!
North Point Chrysler Jeep Dodge Ram - Bad follow up! No service!
North Point Chrysler Jeep Dodge Ram - Bad follow up! No service!
North Point Chrysler Jeep Dodge Ram - Bad follow up! No service!
North Point Chrysler Jeep Dodge Ram - Bad follow up! No service!
I recently experienced the following issues. 1) on a brand new Jeep renagde front left tire blew out at 1,000 miles. Went directly to dealer and was told sorry no warranty. 2) at 12,000 now have 2 tires completely down to radial! Took to dealer and said sorry about your luck warranty for alignment ended at 12,000. As 19,300 was showing! Mechanic didnt switch it from km to miles? They would not resolve my issues over 89.00 and 3 tires. Resolve the tire issue by self with manufacturer as they didnt even try! So now I will never ever buy a Jeep from North Point again! Over a messle 89.00. Its not about the money its about the brand!

User's recommendation: Avoid this dealership! North Point W-s.

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ID
#1965432 Review #1965432 is a subjective opinion of poster.
Service
Nsd Delivery Service
Pros
  • Location
Cons
  • Service stinks
Loss
$80
Preferred solution
Let the company propose a solution
New Reviewer

Broken drivers side seat panel

Took my 2007 Jeep Commander in for service, when I got home I noticed the drivers side seat was broken. took it back for them to fix, they said we didn`t do it, they are the only ones that have ever worked on it. So they said the screw was just backed out. Not! took it back they said you pay for part we will put it on no labor,I thought that was the best I was going to get so I agreed. Well it broke again. So they are telling me it`s just everyday wear and tear. I will be going to have this seat fixed every year!!!! They said it just wears out. This is the first time I have ever had a seat in car keep breaking. Does this happen to all the commanders?
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ID
#726234 Review #726234 is a subjective opinion of poster.
Location
Winston Salem, North Carolina
Reason of review
Bad quality
New Reviewer

I feel Scamed and Cheatd

I bought a 2011 Dodge Bighorn crewcab 2wd truck on 3/10 for $21,976. from North Point Chrysler Dodge in Winston-Salem, NC. This truck had 6200 miles on it and they showed me a paper stating retail of $26000 could be ask. I was looking at a Toyota Tacoma and was told by sales that people were trading in tacoma's because of bad gas milage and going to these with 3.7 engines. This is a lie !!!!! They said that the power was about the same as the 4.0, also a lie !!! I stopped at the chevrolet lot on 4/6 to look at a Nissan with a 4.0. The sales rep insisted that I let him give me a quote on a trade. He came back with a price of $17000. for my Dodge !! I ask where in the world did he get his prices and guess what ???? From North Point Chrysler Dodge !!!! That's a $4976.00 loss in just 27 days from what I actually paid and around $9000. from what they said it was worth. I feel Scammed, Cheated and Lied to by these people!! I reccomend that you check much deeper that I did and don't trust any of them as I did!! But most of all STAY AWAY from NORTHPOINT CHRYSLER DODGE !!!!! If you get stuck, get it somewhere else. Be careful !!!!!!!!! musicpro2000@***.rr.com
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1 comment
#482510

I don't work in the car industry so I'm not taking up for the dealer, but the resale price they gave you was retail or the total you could get in a private sale. The dealership offering a trade in quoted you a wholesale price.

Now they would take your truck and then ask the $20,000-$29,000 retail price.

Always remember when you drive off the lot with that new vehicle it just depreciated $5,000-$10,000! I never buy new, always 1-1 1/2 years old 50,000 miles or less, best value for your money.

ID
#319198 Review #319198 is a subjective opinion of poster.
Location
Greensboro, North Carolina

About

North Point Chrysler Jeep Dodge Ram Pros and Cons

Pros: Location

Cons: Service stinks

Summary

North Point Chrysler Jeep Dodge Ram is a car dealer. The company headquarters is based in Winston-Salem, North Carolina, USA. It specializes in new and pre-owned vehicles. North Point Chrysler Jeep Dodge Ram offers vehicles of Chrysler, Dodge, Jeep, RAM, and SRT brands. It is possible to purchase coupe, SUV, sedan, truck, and wagon models. The company provides car leasing options. Technical experts can adjust brakes, balance tires, repair air conditioner, and inspect state every day from Monday to Saturday. Schedule appointment is required. Customers can also order original parts in dealer office and on the website. Available payment options are Visa, MasterCard, American Express, and Discover.

North Point Chrysler Jeep Dodge Ram reviews and complaints

North Point Chrysler Jeep Dodge Ram is ranked 209 out of 4367 in Dealers category

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