North Jersey Federal Credit Union

I had a problem with the branch manager Elisbeth in December 2021& the matter has worsened to another level.Lost my credit card three weeks ago,called and reported it on March 3,2022 and customer service reps asked me the same questions over and over again like im lying!Its actually been over three weeks and still no new credit or an explanation.March 26,2022 9:45 called customer service for the fourteenth time and she couldnt help me she said someone will return my call never happened.I then called CEO Adrian whom i meet in December because of complaints left a message approximately 10:01 and he never returned my call.Ive been a consumer at NJFC union for over a year and Ive been discriminated against and racial profiled because im an African American.Ive made a complaint with the FCI and contacted my Attorneys.

User's recommendation: No way!

Had a problem with a branch manager in December 2021& the matter has worsened to another level.Lost my credit card three weeks ago and when i call im asked the same questions over and over again like its not me.Its been over three weeks ive still havent received new card after calling over a dozen times!I even call the CEO Adrian on March 26,2022 and stiil no help.North Jersey bank has been discriminating against me and racial profiling since December 2021.Ive complained to the FCI and noticed my attorney.