North Jersey Auto Group One
North Jersey Auto Group One Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 review with consumers mostly dissatisfied; recent recommendation says SHOP AT YOUR PERIL, cites high prices and poor customer service.
Key Takeaways for Future Customers
- Check North Jersey Auto Group One reviews and confirm terms in writing before paying any deposit.
- Be prepared to follow up persistently if you expect communications or repairs as promised.
Negative Feedback / Risk Areas
- Repeated customer complaints about dishonesty, a nonrefundable deposit policy, and lack of responses after inspection findings.
- Issues reported with refunds and chargebacks when the dealership did not honor agreements and ignored calls and emails.
Positive Feedback
No positive feedback appears in the available review; consumer sentiment is negative regarding service and value.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 review with consumers mostly dissatisfied; recent recommendation says SHOP AT YOUR PERIL, cites high prices and poor customer service.
Key Takeaways for Future Customers
- Check North Jersey Auto Group One reviews and confirm terms in writing before paying any deposit.
- Be prepared to follow up persistently if you expect communications or repairs as promised.
Negative Feedback / Risk Areas
- Repeated customer complaints about dishonesty, a nonrefundable deposit policy, and lack of responses after inspection findings.
- Issues reported with refunds and chargebacks when the dealership did not honor agreements and ignored calls and emails.
Positive Feedback
No positive feedback appears in the available review; consumer sentiment is negative regarding service and value.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbia, South Carolina
Dealership attempted to scam me
- Paid a $500 nonrefundable deposit after agreeing to terms.
- Inspection found issues; dealer stopped responding and the bank charged back the deposit.
SCAMMERS!!! Please take this as a warning to save yourself money, time, & frustration.
This is about the most dishonest dealership Ive had the displeasure of coming in contact with. I was interested in the 2014 Cadillac CTS (VIN # {{Redacted}}) white in color. I spoke with them and inquired if I could put a security deposit on the vehicle. They advised the security deposit was nonrefundable.
I wanted to get a prepurchase inspection on the vehicle and they advised they would fix anything found in the inspection report. Before putting the security deposit, I sent and email with the agreed upon terms and he agreed so I felt safe putting a security deposit of $500 down.
I was advised that the vehicle had been serviced. Turns out that it was either a lie or their mechanic is completely incompetent. The inspection report found the following.
Evidence of a fresh oil residue is visible around the front valve cover gasket. A diagnostic scan shows the malfunction indicator lamp illuminated with stored code P2097 (post-catalyst fuel-trim system too rich, bank 1); one monitor is not ready. Sunroof shade folds in on itself, preventing sunroof from opening. Further diagnosis is needed.
Computer system scanned: no problems with current or pending codes. No problems with live data. It is possible that some codes might be erased before we arrive, in which case some issues may be hidden. The inspector was unable to drive the vehicle as the dealership claimed they were too busy.
Im guessing they didnt want the car driven as they knew the codes they probably erased would come back once the car was driven. Wasted 10 days of my time + $225 for the inspection.
As agreed, I submitted the inspection report so they could fix the issues. From that day forward no calls, texts or email were received from the dealership. The salesman I was speaking to was not working day, after day, after day, after day.
Each day the person I spoke with said *** be in tomorrow. Day 4 after the inspection report they attempted to push a different car off of me. When I declined to look at another vehicle, they stopped answering my calls for days. One person answered the phone several days later and realized it was me and hung up in my face.
I sent an email requesting a refund as they has failed to honor the agreement and no response.
Guess who will respond to me (THE BANK). I contacted my card issuing bank and did a chargeback to get my deposit back.
Preferred solution: Would love to get back the $225 I wasted on an inspection report.
User's recommendation: SHOP AT YOUR PERIL
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