North Florida Granite
North Florida Granite Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
North Florida Granite has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and report poor customer service and problems with exchange, refund, and cancellation policy.
Positive Feedback
No positive comments appear in the available review; price is noted as high.
Negative Feedback / Risk Areas
- Customer describes incomplete, damaged, and improperly installed work reflecting common North Florida Granite reviews.
- Complaints include lack of responsiveness, unprofessional conduct, and failure to provide promised refunds or reimbursements.
- High price level combined with these customer complaints raises concerns for billing and refunds outcomes.
Key Takeaways for Future Customers
- Expect documented contracts and insist on payment milestones; verify installations before final payment.
- Be cautious given reported customer service failures and consider seeking references or alternative granite providers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
North Florida Granite has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and report poor customer service and problems with exchange, refund, and cancellation policy.
Positive Feedback
No positive comments appear in the available review; price is noted as high.
Negative Feedback / Risk Areas
- Customer describes incomplete, damaged, and improperly installed work reflecting common North Florida Granite reviews.
- Complaints include lack of responsiveness, unprofessional conduct, and failure to provide promised refunds or reimbursements.
- High price level combined with these customer complaints raises concerns for billing and refunds outcomes.
Key Takeaways for Future Customers
- Expect documented contracts and insist on payment milestones; verify installations before final payment.
- Be cautious given reported customer service failures and consider seeking references or alternative granite providers.
Turn one complaint into a collective action
Jacksonville, Florida
NORTH FLORIDA GRANITE OF JACKSONVILLE FL ARE DISHONEST
BUYER BEWARE - These people are not trust worthy. They took our money, performed substandard work, and installed a lower graded granite than that selected, broke the granite as it was being installed, damaged private property, and then left the job incomplete.
We FULL PAID for the cabinets in January. They are not professional. They were unable to complete our project. We made every possible attempt to get them to honor the agreement but after SEVEN months the job remained incomplete.
We ordered and paid again for the missing cabinet pieces that North Florida Granite was paid but refused to deliver, AND we paid another contractor to repair and install what was remaining on the job. They told us we would receive reimbursement for the installation costs since they couldn't figure out how to get it done. Lies! So after paying top dollar: we have scratched cabinetry, the wrong, rough, cracked, and improperly installed granite.
North Florida Granite are NOT professionals, NOT punctual, NOT responsive, and they aren't even cheap. Run away.
Preferred solution: North Florida Granite agreed to reimburse the cost incurred for another contractor to complete the installation they were unable to finish. They have since refused payment. Additionally, we incurred material costs we wish reimbursed.
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