Amusing A

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Verified Reviewer
| map-marker Durban, Kwazulu-Natal

Today on 3/25/24 I observed rude, bullying behavior by only employee at Asheville Tunnel Road location, State Police

Upon entering the DMV office the one employee announced to each person that the office was closed between 11:30 am and 1 pm. This was an African American woman, whose name I wasn't able to obtain.

She was rude to customers who entered this 600 Tunnel Road location in Asheville. I observed her yelling at several elderly people that someone would have to go outside so as not to crowd waiting area. She did the same with women and children who came in.

There were available seats. One elderly lady said she was accompanying another who needed emotional support.

I spoke to another elderly woman, who like me, was trying to get a NC license having moved from Virginia. During her turn, I could hear everything that was said. She was told that she had to get a notarized birth certificate, a certificate of marriage and another of divorce to get her NC license. She left upset.

On my turn, I provided a recent passport, a letter from Social Security Administration with my NC address and my Virginia license. I produced my auto insurance. I taped the auto insurance paper with full information on a card. She insisted this was laminated though it was obviously scotch tape.

She watched me attempt to take the tape off commenting that if I lifted any of the print it would not be accepted.

I left utterly frustrated as it appear that her agenda was to intimidate and throw obstacles up rather than be helpful. I looked up evaluations of this office and the appear to match my experience.

If an employee does not wish to serve the public and instead bullies customers she should be fired.

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Cons:
  • See above

Preferred solution: Apology

User's recommendation: Go to a different DMV and in the meantime submit complaints if experience is similar.

Waleska Zkk

How can alot of people, drive everyday, without...

How can alot of people, drive everyday, without insurance, and a driving permit but if they hit me My insurance will have to pay for my car Something need to be done in my community! everyday you can see tags that have exspired but they still driving Why not take there car until they are following the law This is not fair for the ones that try to do the correct thing NC could do better!!!
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Kyanne Mdf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Durham, North Carolina

Road closure question, critical

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I had a bit of a time trying to find somebody to tell me about road closures and exit closures. But NCDOT Customer Service took care of it in one call. Thanks for putting our tax dollars in to good use.Like
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Joe T Jcu

Selling a trailer

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Your automated phone didn't answer my question and doesn't give an option to speak to a human being. This caused me to drive to a DMV store to ask a simple question. This is unacceptable in today's world.
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Alexx Nuv
map-marker Rocky Mount, North Carolina

Lapse

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My insurance lapsed insurance company before the end of the month. It normally would lapse on 30/31. It happened to lapse on the 24th with notification of lapse until I receive another letter from the dmv
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kelvin M Tyl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The whole Department bleeds the citizans of the state of North Carolina of their Money

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The Department of Motor vehicles do to whomever and whoever they what to do. and enforces laws harshly with abuse and without respecting individuals' rights.

they will also over exceed an individual's terms of restrictions without understanding that these restrictions cause individual pains and struggles, mostly the DMV will use powering of there authority power on the individuals of north carolina that are in poverty situations low income, jobs that do not pay but small wages.

individuals that have already served their term restrictions and sobriety. most officers have presented bias and even used their power to shame individuals or place them in stressful situations.

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Preferred solution: (3) year restriction. develop a system that watches the whole department of Transportation and evaluates their actions and behaviors in North Carolina

User's recommendation: that North Carolina DMV have fair and respectful to stop charging so high of fees

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