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North American Jackets

North American Jackets

www.northamericanjackets.com
What is your customer experience with North American Jackets?

North American Jackets Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

North American Jackets reviews show a 1.0 star rating from 1 customer; consumers are mostly dissatisfied and recent recommendation is "Steer clear." Reports highlight poor customer service, high price level, and failed discounts or refunds.

Positive Feedback

No positive comments were reported in the available review; the single reviewer did not receive the ordered item.

Negative Feedback / Risk Areas

  • Order never shipped and promised shipping dates were missed, a common customer complaint.
  • Refund for a $40 discount was not processed and required PayPal escalation, raising billing and refunds concerns.
  • Customer service communication was unreliable and location of shipment was not disclosed.

Key Takeaways for Future Customers

  • Consider other sellers before purchasing from North American Jackets given shipping and service warnings.
  • Use payment methods with buyer protection and document all customer service promises.
  • Expect higher prices and verify discount/refund policies in advance.
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Don Znh

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Verified Reviewer

Item never ships.

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AI Highlights
  • Ordered a jacket with a 6-11 day window; origin not disclosed.
  • After 12 days it hadn't shipped; refund not processed; a $40 discount was offered.

Ordered a jacket with a 6 to 11 days delivery timeframe. After 12 days, the item still didn't ship.

Customer service said it was going to ship in 4 days and offered a $40 discount. I said OK, against my better judgment. Well, the item still never shipped, nor did my $40 refund go through. I escalated it to PayPal, which is how I paid.

All of a sudden, it was waiting to ship?

Do not trust their shady dealings. Wouldn't tell me where it would ship from.

Loss:
$144
Cons:
  • Never ships

Preferred solution: A full refund

User's recommendation: Steer clear.

View full review

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